Why Renovo?
Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40 states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.
Summary
The Biomed Supervisor will be responsible to provide leadership to the Biomedical Engineering Team by organizing the workflow to provide excellent and efficient customer service and establish performance improvement objectives and goals for a constant increase in quality in equipment performance.
Essential Duties & Responsibilities :
- After the preventive maintenance workload is distributed by the Account Manager, the Biomed Supervisor will be responsible to make sure the biomed team reaches the compliance standards associated with the Medical Equipment Management Plan at that Hospital in regards the PM completion percentage.
- The Biomed Supervisor will be responsible to make sure all data entry is completed in a timely fashion in RenovoLive per the procedure required by Renovo Solutions.
- The Biomed Supervisor will be responsible to track all equipment down time for any equipment that is hard down and provide a weekly plan of action to the Account Manager for resolution. Plan of action will include :
Reason for down-time
Parts availabilityShipping methodDepartment contactLast date the repair status was communicated with hospital staffEstimated repair dateThe Biomed Supervisor will be responsible to provide performance improvement measures for the Biomed Team and establish performance goals that will be approved by the Account Manager.The Biomed Supervisor will be responsible to make sure that the Biomed Team follows all shop rules and guidelines which include utilizing the call log, filing all service reports, filing, and documenting all rental equipment documentation, and filing all engineering work orders.The Biomed Supervisor will accompany the Account Manager to Safety Committee meetings and Biomed Quarterly Review meetings and scribe the minutes.The Biomed Supervisor will also assume the role of Integrated Systems Administrator for the ISM program and will assure that the program is established and operating properly if applicable.The Biomed Supervisor will be responsible to provide training on the ISM program to the Biomed Team if applicable.The Biomed Supervisor will be responsible to make sure all employees follow the employee handbook distributed by Renovo Solutions.The Biomed Supervisor will be responsible to make sure the Biomed Shop is organized and clean.The Biomed Supervisor will also be responsible to follow the responsibilities noted in the Renovo Solutions Job Description for Biomed Equipment Technician (BMET) 3.Performs other duties as assignedRequired Skills
Possesses a working of electromechanical devices and principles, as well as a high-level understanding of general patient care equipment and can demonstrate the usage of supported devicesHas extensive understanding of life-support and diagnostic support devices and their usage within the healthcare settingBasic knowledge of regulatory accrediting agencies and survey processesUnderstanding of a basic Medical Equipment Management Program and the required policies and procedures withinFamiliarity with Hospital HIPAA policies and proceduresRequired Competencies
Accountability - takes ownership of assigned work and responsibilities, follows through, and closes the loopCommunication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information; makes sure that the needs of the customer are metFinancial Acumen - Considers financial impact of all decisions as they pertain to both RENOVO and the healthcare organizationIntegrity - Can admit mistakes, is direct and truthfulCustomer Service - demonstrates a "customer-first" mentality, focused on meeting the needs of customers and captures feedback to make improvementsPriority Setting - Prioritizes assigned schedules and workloadKnowledge - Advanced understanding of general and life-support patient care devices and certain diagnostic equipment and how they are used within the facilityTeam Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues, drives employee success through the RENOVO Performance Management programSupervision - Manages the staff and day-to-day workload of the departmentRegulatory - knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan compliesGiving Feedback - Provides constructive feedback towards department goals and activities, helps to foster growth within the teamAttributes
Culture - promotes the RENOVO culture and the culture of the healthcare facilityMechanically inclined - technical skills and abilities to figure out how things workSelf-motivated - can work on their own or under limited direction to complete assigned workOpen-minded - Willing to listen to opinions and criticism, can switch directions quicklyAgility - Can perform tasks in a safe, timely mannerImprovement - willing to learn and grow, wants to update job skills for career growthConfidence - Self-reliant decision maker that does not second guess decisionsMulti-tasker - Is organized and efficient, handles multiple projects or tasks simultaneouslyProfessional : Looks, speaks, and acts in a professional mannerResults Driven : Is focused on results and outcomes, is goal orientedForward Thinking : Focused on the bigger picture; never satisfied with the status quoHumility - Has a sense of humor, is humble, and can handle stressful situations, not afraid to request helpEducation / Special Training
H.S. Diploma or equivalent requiredRequires a two-year degree in Biomed or equivalent training and / or experience (e.g., military, or other related experience).Minimum of 5 years' experience in the service and maintenance of medical equipment.Minimum of 1 year service management or equivalent experience required.Exceptional organizational skills required.Excellent written and verbal communication skills required.Required Work Hours
Forty hours per week during daytime and evening hours. Scheduled work hours may change. Overtime may be required or permitted with prior approval. This position may be included in the on-call rotation for the facility.
Reporting and Supervisory Responsibilities
1. The Biomed Supervisor reports to - Account Manager or Account Director
2. This position has supervisory responsibilities of the resident staff technicians
Physical Requirements
The Biomed Supervisor must be able to speak, hear, see, read, write, type, dial, reach, bend, climb, crawl, crouch, kneel, squat, and twist. Must have near vision, far vision, depth perception, and be able to distinguish colors. Must have sensory ability to distinguish hot, cold, range of temperatures, surfaces, fine motor skills, manual dexterity, and detect / distinguish odors. Must be able to carry or lift up to 50 pounds routinely.
Travel
Travel will not be required for this position, unless otherwise specified. Rarely, if any travel, including airline travel and overnight stays, may be requested.
Classification
FLSA : Non-exempt
Administration :
Understand and observe company policies and procedures.
Relationships :
Utilize teamwork in your daily activity and ensure customer satisfaction.
Other :
Housekeeping - Maintain a clean, orderly appearance of all work areas.Personal appearance - Must observe company dress code always and must have good personal hygiene.Maintain all RENOVO owned equipment including tools, test equipment, computers, and others as specified in proper working condition and ensure annual calibration where appropriate.Note : This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.
EEO Statement
RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
RENOVO Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RENOVO's employees to perform their job duties may result in discipline up to and including discharge.
