What are the responsibilities and job description for the Key Account Executive - Self Funded position at Renown Health?
Position Purpose
The Key Account Executive for Self-Funded Accounts at Hometown Health will play a pivotal role in providing exceptional customer service, operational support, and cost-saving initiatives for self-funded clients. This role involves collaborating closely with the Sales and Retention Team to expand the self-funded book of business and maintaining high standards of client satisfaction and operational efficiency. This role is critical in driving value for our key accounts.
Nature and Scope
Key Responsibilities
• Overseeing client accounts to ensure exceptional service and satisfaction
• Representing Hometown Health in public settings to grow and retain self-funded membership
• Collaborating with key client executives and internal teams to ensure operational excellence
• Providing comprehensive benefit selections, claims adjudication, and member services
• Developing and maintaining strong relationships with clients to understand and address their needs
• Ensuring compliance with all relevant regulations and standards
• Driving continuous performance improvement and reporting on key metrics
This position does not provide patient care.
Disclaimer
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Must have working-level knowledge of the English language, including reading, writing, and speaking English. Bachelor’s degree in related field preferred (can substitute 4 years of related experience).
Experience:
Three years in account management required. Three years in benefits, Human Resources, or self-funded insurance experience required. Two years supervisory/management experience preferred.
License(s):
Ability to obtain and maintain a State of Nevada Health Resident Producer license within 90 days of hire.
Ability to obtain and maintain a valid State of Nevada driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria.
Certification(s):
None
Computer / Typing:
Must be proficient in Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams and Word and have the ability to use the computer for online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
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