Security Officer Lead

Position Purpose:

As a member of the organization's supervisory team, performance includes demonstration of the following leadership competencies: Demonstrates ownership, creates improvement and innovation, creates work environment marked by pride/joy, manages financial performance, builds bridges/collaborates, adaptability and integrity and trust. As a member of the security team, expected performance includes demonstration of certain accountabilities including leadership, communication, mentoring, empowerment and resource management.

The Lead Security Officer is responsible for ensuring a secure environment for employees, patients and visitors at all Renown Health facilities by providing service of the highest quality, which optimizes our patient's healthcare experience. The Lead Security Officer must possess all the knowledge, skills and abilities of a Security Officer and must have the leadership abilities to guide the officers in their daily work. The incumbent will strive to reach the highest in professional standards and to promote this standard to all of his/her subordinates.

The Lead Security Officer will constantly build bridges with all departments within Renown Health to promote and support a secure and safe environment.

Nature and Scope:

Assist the Security Supervisor in the operational efficiency of the Security organization. As the Lead Security Officer, responsible for maintaining a high quality, community based security organization for the health system. Responsible for the support of all security officers on the shift assigned.

Conduct shift briefings, pass out assignments, pass out keys, radios, and ensure all equipment is signed out. Ensure all officers are kept up to date on all new guidelines and procedures and also understand how to implement them. Is responsible for the staffing of the assigned shift and oncoming shift in the event of a sick call or extraordinary circumstances that would require extra officers.

Ensure that any investigative reports are finished in a concise and timely manner and forwarded to leadership for possible follow-up. Ensure that officers are performing duties consistent with the guidelines and procedures established.

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The assigned incumbent will ensure proper response to alarm calls at off-site locations and will call in the appropriate police agency when necessary. The incumbent will be responsible to pass on to the Security Supervisor any incident that occurred during the shift assigned. The incumbent will follow up on any initial complaints and intervene as necessary and will report all of these incidents to leadership.

Responsible and accountable for the performance of all employees under the Lead Officer's immediate control. Works to build a cooperative and proactive department using current law enforcement, security and crime prevention technologies.

Responsible for responding to the needs and inquires of the Renown Health community, and strives for a safe and secure environment for patients, staff and visitors. Supports and creates a community based model and sets standards for cross-disciplinary work to improve customer service.

Responsible to maintain patient confidentiality and inform leadership assigned to of all instances of necessary statutory reporting to state and federal agencies.

Responsible to promote crime prevention and proactive techniques to reduce crime, theft and loss of Renown Health property and work with other members of Renown Health to reduce crime and create a safe and secure environment.

Develop and implement on-going improvement projects to enhance the operations of the security and safety of Renown Health. Will be required to administer patient restraints when written authorization is provided by an approved medical practitioner.

Will be required to be cross-trained as dispatchers to assist when needed.

. . Collaborates with all employees throughout Renown Health in establishing and facilitating a secure and safe environment. Must be able to work all shifts and during times of emergency be able to respond to Renown Health when called.

This position does not provide patient care.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications: Requirements - Required and/or Preferred

Education:

Must have working-level knowledge of the English language, including reading, writing and speaking English.

Experience:

A strong understanding of police and security principles and 3 years experience in law enforcement/security operations desirable. Healthcare security experience preferred.

License(s):

Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria upon hire.

Certification(s):

AHA certified Heart Saver certification required upon 90 days of hire.

Computer / Typing:

Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.