Supervisor of Lab-Support Services

This position is accountable for ensuring that appropriate collection of specimens and timely specimen handling / delivery are provided in an efficient and cost effective manner in accordance with laboratory and hospital policies and procedures. The incumbent is also responsible for ensuring that all procedures being performed in areas of responsibility will comply with all regulatory, accrediting, and licensure requirements.

Scheduling of hours may be changed, as company deems necessary. Cover “on-call” hours as requested.

The Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages. 

In this supervisory position the incumbent can make operational decisions in conjunction or consultation with the Clinical Laboratory Leadership regarding hiring, performance evaluations, employee terminations, etc. Technical decisions regarding implementation of work flow policies and procedures will be made in conjunction with the Clinical Laboratory Leadership. It is the expectation that this incumbent is expected to be able to cover and provide support as needed from time to time.

The major challenges of this position are supervising multiple employees, ensuring adequate staffing, general supervisory duties and development of new policies and procedures. Innovative cost reduction strategies are continuing areas for review to provide new opportunities and possibilities.

The incumbent must consider the age of the patient when any patient contact is initiated. Must be able to communicate with a diverse patient population and their families when in contact. Positive customer service behavior is expected at all times.

The incumbent must be knowledgeable of and observe all safety requirements in a laboratory and hospital setting. Comprehensive knowledge must be maintained for all procedures, which are required to be performed. Competency in work related skills must be demonstrated annually.

This position may provide direct patient care.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Name

Description

Education:

Must have working-level knowledge of the English language, including reading, writing and speaking English.

Experience:

Three (3) or more years of clinical laboratory experience preferred or progressively related medical experience. (One (1) year of which should be in an acute care setting preferred.) Supervisory or documented leadership ability strongly preferred.

License(s):

Requires current State of Nevada license for Laboratory Assistant or an application must be submitted within six months of hire. Failure to apply for and/or receive a license by the seventh month will result in discharge.

Incumbent may also possess an active Point of Care license, which would take the place of a State of Nevada license for Laboratory Assistant.

Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria.

Certification(s):

None.

Computer / Typing:

Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Working knowledge of Laboratory Information Systems is preferred.