Business Support Analyst

Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity.

Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S.

Are you ready to change the world? Apply now through our careers page to be considered! - https://careers.rpi.edu/en-us/job/494622

**This position not eligible for visa sponsorship or work authorization**

Job Summary:

The Business Support Analyst III (BSAIII) plays a key role in supporting the strategic initiatives of the Institute Advancement (IA) team by providing advanced business analysis, project management, and system support.

The BSAIII optimizes fundraising operations, analyzes donor data, and ensures the efficient use of technology to enhance donor engagement and fundraising outcomes. The BSA III works closely with IA staff, internal Information Technology partners, and external vendors to align fundraising technology solutions with the Institute’s mission.

The BSAIII also leverages complex technology and applications to meet the business needs of Institute Advancement, and is responsible for continual evaluation and system improvement, data governance, application deployment and training, upgrade coordination, system integrations and troubleshooting.

Minimum Qualifications:

• Bachelor’s degree in business administration, information systems, computer science
• Three (3) years experience in business analysis and system administration within a fundraising environment, using Anthology’s Encompass (formerly known as iModules), Ellucian’s Advance or related Higher Education Software
• Proficiency with CRM systems, such as, Ellucian, Blackbaud, or Salesforce

Relevant combinations of education, training and experience may be considered.

** This position is not eligible for sponsorship for work authorization **

Preferred Qualifications:

• Experience in higher education
• Experience with Business Intelligence concepts and tools and report writing software
• Experience in Project Management
• Knowledge of data privacy laws and regulations, such as GDPR or CCPA

Minimum Knowledge, Skills, and Abilities:

• Proficiency in working with enterprise level applications. Ability to design, implement, research and analyze data
• Strong SQL skills for querying and data manipulation
• Knowledge of fundraising processes and donor lifecycle management
• Strong analytical and problem-solving abilities, with a focus on delivering innovative solutions
• Ability to communicate and cooperate effectively with colleagues and users in a diverse environment
• Ability to work both independently and as a team member

Shift:

Business Hours: Monday - Friday

Expected hiring range: $68,000 - $75,000

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions. Apply Now -

https://careers.rpi.edu/en-us/job/494622

Benefits Summary:

• Premium/low-cost medical, dental, vision insurance (immediate eligibility, FSA available)
• Employer paid life insurance, STD, LTD, AD&D, travel insurance
• Defined Contribution Plan - 1% employee contribution to 8% employer contribution to 403(b)
• Supplemental Retirement
• 90% Tuition Assistance (staff/spouse/children eligible, see policy)
• 16 Paid Holidays Generous PTO
• Employee Assistance Program
• Fitness Center access
• Automobile purchasing discounts (GM, Mercedes Benz, and more)
• Plus, much more!

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.

Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.

Job Type: Full-time

Pay: $68,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $68,000 - $75,000