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Sr. Student Services Administrator

Rensselaer Polytechnic Institute
Troy, NY Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/27/2025
Who we are

Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity.

Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and IBM's Quantum System One - the first university-based quantum computer in the world.

Are you ready to change the world? Apply now!

Job Summary

The Sr. Student Services Administrator works with the MBA/MS program Director(s), and the Manager of Student Services to develop programs that will cultivate the student experience from prospect to alumni. The Administrator is responsible for assisting the Manager of Student Services with ensuring students meet the necessary requirements in order to graduate. The Administrator is also responsible for assisting the Manager of Student Services with the professional development of students outside of the classroom setting and working with students to enhance their relationships with faculty and peers in order to maximize the effectiveness of their time in the Graduate program.

Minimum Qualifications

  • Bachelor’s Degree in related field
  • Two or more years of experience with academic advising, student services, student affairs, career development or another related field

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

  • Experience in academically advising business school students in higher education

Minimum Knowledge, Skills, And Abilities

  • Demonstrated proficiency with on-line degree audit and tracking system such as Degree Works
  • Exceptional interpersonal skills with the ability to influence and build working relationships with a culturally diverse population at all levels across the Institute
  • Ability to create a welcoming environment that is inclusive of students from diverse backgrounds
  • Ability to efficiently multi task, work under pressure, handle frequent interruptions and meet deadlines
  • Proficiency in MS Office Suite software applications
  • Strong organizational and time management skills with emphasis on accuracy and attention to detail in a complex organizational environment
  • Ability to work independently and contribute to a team environment
  • Ability to work effectively under pressure and meet established goals and objectives
  • Ability to anticipate and solve problems
  • Ability to initiate projects and function as a self-starter
  • Ability to maintain a high degree of confidentiality and apply FERPA regulations

Travel

Local travel between campus locations only

Driving

No Driving

Starting Salary/Rate

Expected hiring range: $60,500 - $65,000

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Job Posted Date

Applications will be accepted until the position is filled.

Total Compensation And Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu) .

Rensselaer is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law.

Salary : $60,500 - $65,000

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