What are the responsibilities and job description for the Account Manager position at Rent 1st?
Job Summary
We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for managing client accounts, building strong relationships, and ensuring customer satisfaction. This role requires excellent communication skills, a keen ability to analyze market trends, and a proactive approach to business development. The Account Manager will play a crucial role in driving sales growth and enhancing our customer experience.
Duties
- Manage and nurture client relationships to ensure high levels of customer satisfaction and retention.
- Conduct warm calling to engage with potential clients and identify their needs.
- Analyze market trends and customer feedback to inform strategic decisions.
- Collaborate with the sales team to develop effective sales strategies that align with client goals.
- Utilize Salesforce for tracking account activities, managing pipelines, and reporting on sales performance.
- Lead initiatives to enhance service delivery and improve overall client experience.
- Identify opportunities for upselling or cross-selling additional services or products.
- Prepare and present proposals to clients based on their specific needs and objectives.
Experience
- Proven experience in account management or a related field, preferably in technology sales.
- Strong sales skills with a track record of meeting or exceeding targets.
- Excellent communication skills, both verbal and written, with the ability to effectively convey information to clients.
- Proficient in using Salesforce or similar CRM software for account management.
- Demonstrated leadership abilities with experience in guiding teams towards achieving common goals.
- Ability to analyze data and market trends to make informed decisions that drive business growth.
- A proactive approach to business development with a focus on building long-term client relationships.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: No more than 40 per week
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $15