Upbound Group
Upbound Group, Inc. (NASDAQ : UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved customers. The Company's customer-facing operating units include industry-leading brands such as Acima, Brigit, and Rent-A-Center that facilitate consumer transactions across a wide range of store-based and digital channels, including over 2,300 company branded retail units across the United States, Mexico, and Puerto Rico.
Upbound Group, Inc. is headquartered in Plano, Texas.
DELIVERY MANAGER
Purpose / Job Summary :
As a Technical Delivery Manager on Enterprise Platform team for Finance and Accounting product, this role will manage :
- Overseeing the end-to-end delivery of financial software solutions (e.g., ERP modules, accounting systems, financial analytics tools) to external or internal clients.
- Coordinating cross-functional teams (engineering, product management, finance subject matter experts, compliance / legal) to ensure timely and high-quality deployments / upgrades.
- Managing stakeholder relationships, particularly with finance leads, and other executive sponsors, while ensuring regulatory and compliance requirements are met.
- Driving continuous improvement in delivery processes, ensuring that new finance and accounting feature rollouts align with evolving business and regulatory demands.
Key Accountabilities & Deliverables :
Engineering Leadership :
Lead cross-functional teams, including finance subject matter experts, software developers (internal / external), QA engineers, and compliance officers, toward successful product launches.Create an environment of collaboration, knowledge-sharing, and best-practice adoption around finance & accounting standards (Sarbanes-Oxley, ITGC).Monitor workload, validate capacity, and address resource constraints to keep project timelines on trackProject Planning and Scheduling :
Proficiency in project management methodologies (Agile, Scrum) including planning, scheduling, timeline and risk management.Team Management : Managing the development and testing teams, facilitating communication and ensuring that everyone is working towards the same objectives; leading and nurturing a team of professionals, fostering a culture of continuous learning and improvement.Stakeholder Management : Acting as a bridge between the engineering, product, Finance and Accounting teams ensuring clear communication and alignment of objectives, providing status updates on initiatives to stakeholders.Quality Assurance : Supervise and improve the quality of engineering delivery to ensure the end product meets stakeholders' expectations.Budget Management : Managing the budget and resources of engineering delivery, including allocating tasks to team leaders and providing period status updates on budget trackingAdditional / Shared Responsibilites :
Strategic Planning : Envisioning the future and setting strategic goals for Upbound' s IT Finance and Accounting portfolio.Risk and Issue Management : Identifying potential risks to delivery of initiatives early on and developing strategies to mitigate them.Team Management Responsibilities :
Performance Management : Mentoring direct / indirect reports and providing performance feedback, participate in reviews with vendors.Operational Excellence : Ensuring that all technological processes align with the company's operating goals and delivering efficiency / quality of serviceKey Skill & Competencies :
Expertise in managing the delivery, design, implementation, and enhancing tier-1 platforms like Oracle FusionExpertise of end-to-end delivery process from concept to deploymentExpertise in finance background in public retail and fintech domainProficient in project management methodologies including Agile, ScrumProficient in project estimation of efforts / cost and aligning team capacity with demandStrong data analytics skills with ability to use data to inform decisions and improve performanceLeadership :
Expertise in building, leading and motivating a team to meet and exceed operational goalsAdvanced decision-making skills with confidence in making strategic decisions that impact the deliveryExceptional communication skills for effective collaboration with teams and stakeholdersExcellent problem-solving abilities with critical thinking to address challenges in a dynamic environmentHigh attention to detail and organizational skills to manage various aspects of deliveryStrong adaptability to changing market trends and technology advancementsQualifications & Experience :
Minimum - bachelor's degree in engineeringPreferred - master's degree in computer science, information technology, management information systems, technology management or related areaMinimum 15 years of Engineering experience, with at least 5 years of experience in financial applicationsMinimum 5 years of experience in leading, coaching and developing a teamFamiliarity with core finance operations (accounts payable / receivable, reconciliations, general ledger, financial statements, and statutory reporting)Understanding of financial month-end / year-end close processesKnowledge of compliance standards (SOX, GAAP) and audit requirementsExperience with automation and reporting tools is a plusAbility to travel up 15% as neededWhen not traveling, ability to work in office (Plano, TX) Monday through FridayLI-JD1
