What are the responsibilities and job description for the Office Manager position at Rentafence Wholesale?
Our mission is to be California's Premier Provider of Temporary Fencing Solutions to our customers while providing exceptional customer service all at affordable rates.
As a full-service provider of temporary fencing throughout Texas, Arizona, and Nevada, we provide an array of products and services to meet the needs of the Construction, Events, and Emergency Response industries.
Our rental fence products include free-standing fence panels, post-driven chainlink fence, crowd control barricades, privacy windscreen, gates, orange tree protection, sandbags, and silt fence installation.
Rentafence Wholesale is looking for an Office Manager to join our team! The Office Manager is responsible for managing the day-to-day office functions of Lime Site Services and Rentafence Wholesale operations. The Office Manager is also responsible for the sales and management of customer accounts. They must provide pleasant, professional, and expedient communication with customers and corporate representatives. The Office Manager will work as a tight-knit team with management to service fence contractors and retailers by selling fence products. The ideal candidate for this position must be self-motivated and able to meet and exceed stipulated service, sales, and retention goals. The highest level of integrity as well as the ability to sell and make outbound calls to upgrade clients is a vital role in this position. This position reports directly to the Chief Operating Officer.
Essential Job Functions:
- Manage incoming calls. Provide professional and helpful customer service.
- Respond to inquiries for estimates and quotes in an expedient manner
- Assign sales team projects via Construct Connect and Builders Exchange
- Assist with scheduling and communicating customer deliveries and pickups
- Assist with sales and building customer accounts
- Research and answer vendor inquiries
- Maintain office environment, supplies, equipment & IT systems. Maintain inventory of supplies.
- Run errands as needed (bank, post office, etc.)
- Ensure customer and vendor file integrity (documents, communication notations, etc.)
- Help build company image by positively collaborating with customers, community, and employees
- Oversee and ensure high safety standards at all times
- Ensure the office and equipment are maintained to achieve production requirements and provide a safe and clean work environment.
- Reviews and evaluates work to ensure quality, timeliness, and ensures quality control in adherence to policies and procedures.
- Complete monthly, quarterly, and yearly reports to city, county, state, etc. as needed
- Other tasks as assigned by management
Accounting Functions:
- Monthly customer billing and ensuring accuracy and integrity of billing system data entry using Service Core and QuickBooks
- Oversee proper posting of customer payments
- Ensure proper approval of all expenditures
- Timely invoice entry with proper coding
- Maintain/set up vendor accounts.
- Reconciliation of vendor statements
- Maintain an organized filing system.
- 1099 vendor setup.
- Research and answer vendor inquiries.
- Monthly customer billing
Human Resources Functions:
- Collaborate with the Director of Human Resources & Payroll as needed
- Manage Time in Attendance records for non-exempt employees
- Manage prevailing wage requirements for accounts and payroll and ensure that compliance filings are done in a timely manner.
- Assist with overseeing the personnel needs of the company including recruiting, selecting, orienting, training, coaching, counseling, evaluating employee performance, and disciplining employees.
- Maintain confidential company personnel files as needed
- Maintain any Driver Qualification Files and maintain DMV Records
Required Education, Knowledge, Skills, and Competences:
- A minimum of five years of experience in office management and customer service
- Advanced experience with customer billing, accounts receivable, and accounts payable
- Advanced knowledge of MS Office suite of programs
- Intermediate skills in QuickBooks
- Ability to learn and understand new software applications.
- Ability and willingness to work in a fast-paced environment
- Collaborative/team-based management style preferred
- Strong interpersonal verbal and written communication skills
- Strong customer focus
- Ability to manage time and be productive even without direct supervision
- Must possess and maintain a valid driver's license with a satisfactory and safe driving record
- Bilingual English/Spanish is a plus
Job Type: Full-time
Pay: $25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Ability to Relocate:
- Hollister, CA 95023: Relocate before starting work (Required)
Work Location: In person
Salary : $25