Student Benefits Navigator

Are you a human services professional who is interested in supporting students impacted by food and housing insecurity? Are you passionate about empowering and providing assistance to others while they navigate state resources? If so, join our team at Renton Technical College! We are seeking 2 Student Benefits Navigators. The Benefits Navigator will help students seek, apply for, and receive assistance from benefits programs, emergency resources, and community resources. This position will also work to enhance collaborations with community partners to increase resources and develop and implement a Hunger-Free and Basic Needs Campus Strategic Plan. This is a grant funded position; continuation is contingent upon future funding.

• Demonstrate multicultural competence (including an awareness and understanding of historically minoritized populations) and create an educational and work environment that affirms commitment to equity, diversity, and inclusion. 
• Work closely with existing college and community partners to prevent duplication of services and to streamline support for students through strategic braiding of available resources. 
• Actively participate as a member of the statewide Student Benefit Navigators cohort, including attending trainings and meetings. May travel occasionally for in-state trainings and meetings. 
• Develop and implement a Hunger-Free and Basic Needs Campus Strategic Plan.
• Contribute to the development of the statewide Student Benefits Navigator model, including program processes and data tracking systems. 
• Track and monitor all students receiving support through this grant and assist with quarterly and annual reporting.
• Support student access to Basic Food assistance and the Basic Food, Employment & Training (BFET) program. 
• Provide guidance and support of students through application and eligibility process for Supplemental Nutrition Assistance Program (SNAP)  
• Support student access to the RTC food pantry.
• Contribute to the Virtual Learning Community for the Statewide Collegiate Recovery Initiative 
• Participate in ongoing program evaluation and revision efforts to ensure appropriate and effective support for students experiencing homelessness and students in recovery.
• Work with other College programs and the SBCTC to secure resources to increase and enhance funding.
• Seek new community partnerships to increase resources for students.
• Manage budget and resources for the on-site Benefits Hub, inlcuding supervision of AmeriCorps members.
• Provide comprehensive, culturally responsive, strengths-based financial coaching and financial education to students in one-on-one and small group settings (training will be provided).
• Maintain regular attendance and punctuality. 
• Perform other related projects and assignments as assigned.

• Experience or participation with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment.
• Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 month of hire) the production of accessibly content, whether print or electronic.
• 2 years of case management experience (or similar) required.  
• Bachelor’s degree in social work, human services, or related field.
• Previous experience working with people experiencing food insecurity or homelessness preferred.
• Superior technical skills including proficiency with Microsoft Office and database programs.
• Demonstrated experience facilitating meetings.
• Excellent customer service, communication (verbal/written/presentation), and teamwork skills.
• Demonstrated flexibility and ability to accommodate multiple stakeholders with various interests and needs.
• Demonstrated problem-solving and analytical abilities. 
• Demonstrated experience in interpreting, reviewing, and applying program specific policies, procedures, and regulations.
• Strong planning and project management ability.
• Ability to maintain confidentiality, think critically and exercise independent judgment required.
• Valid driver's license and safe driving record for local and regional travel (or have ability to secure transportation).
• Ability to represent the college in a positive and professional manner, while using tact, discretion, and courtesy.
• Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, Chinese).

Working hours are generally aligned to business hours, Monday – Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits. 

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students.  

The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required.  

For questions regarding this position, please contact recruiting@rtc.edu

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EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. Please see policy at https://rtc.edu/Equal-Opportunity. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 (425)235-7873, titleix@rtc.edu. 

Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: https://rtc.edu/about-rtc/campus-resources/campus-security/annual-security-report.php. For information on how to access the RTC Daily Crime Log follow this link: https://rtc.edu/about-rtc/campus-resources/campus-security/daily-crime-log.php 

We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations. We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC’s work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here. Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.

Salary : $63,829 - $82,116