What are the responsibilities and job description for the Waiter/Waitress position at Renzo's Trattoria & Pizzeria?
If you’re enthusiastic, hospitable and enjoy working with a dedicated team that is committed to ensuring the best possible dining experience for every guest that enters our establishment, then this job is for you. Be a part of this new concept that is bringing hospitality back to the industry.
Renzo’s Trattoria & Pizzeria is looking for experienced and well-seasoned Casual Fine dining servers to provide an upscale, curated dining experience for every guest at our new Italian concept.
We are looking for Servers that can provide extraordinary customer service that draws from their extensive knowledge of flavor profiles and pairings. They are expected to have the restaurant’s menu, specials, cocktail, and wine list memorized to answer questions and make recommendations to customers without delay.
Qualified candidates must be able to work with a team of bartenders, bussers, food runners, and kitchen staff in order to ensure that each guest’s meal experience is seamless. Candidates must be professional and adhere to the steps of service.
Servers need specialized skills to execute their duties and responsibilities, which include:
· Strong customer service skills
· Strong memorization tactics, both for the menu and for guests’ orders
· The Steps of Service for fine dining establishments
· Deep knowledge about the restaurant’s food, cocktail and winemenu, including the ingredients, what pairs well together
· The ability to make recommendations based on a guest's palate and preferences
· Multitasking and anticipating guest’s needs
· Communicating with staff
· Knowing and adhering to food safety standards
· Preparing and corking wine bottles for service
· Attention to detail and the ability to multitask are two important qualities of a qualified server. Servers must be able to attend to the needs of several groups of guests at the same time while executing the proper steps of service.
· Good servers also need excellent interpersonal skills. Guests expect a highly-curated experience while dining at our restaurant, and it’s the server’s job to embody the restaurant’s atmosphere. Servers must be comfortable explaining the menu, ingredients, flavor profiles, and pairings, and know how to read a table.
· Servers have to be able to work as a team. Often, they work with hosts, food runners, bussers, bartenders, kitchen staff, and other servers to ensure that every guest’s experience is enjoyable. That requires constant communication about different guests’ needs with the other members of the team.
· Minimum 2 years casual fine dining serving experience
· TABC certification required.
· Food Handlers Certification required.
· Able to perform high-quality work while unsupervised.
· Able to handle money accurately and operate a point-of-sale system. (TOAST)
· Ability to work in a fast-paced work environment and deliver orders in a timely manner.
· A willingness to work long hours and on weekends and holidays.
$5.50 hr Tips
Job Types: Full-time, Part-time
Pay: From $5.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
- Fine dining restaurant
- Upscale casual restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to commute/relocate:
- San Antonio, TX 78249: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Serving: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person