Dental Office Manager

Office Manager
Relieve Root Canal Specialists
***REO Consulting is the retained recruitment partner of Relieve Root Canal Specialists

Are you a driven, highly organized, and customer-focused professional looking to be a key player in a growing dental practice? Relieve Root Canal Specialists, a new dental practice, is looking for an experienced dental office manager with a commitment to providing exceptional patient care to support our office. Our ideal candidate has outstanding customer service and organization skills, experience in medical or dental office management, treatment coordination, scheduling, charting, and billing. As we are in the startup of this practice, you will play a pivotal role in shaping our practice and growing with us.  If this sounds like you, we’d love for you to apply!

Salary: $36/hour Quarterly bonus ($75,000 )
Health and 401k Benefits 
Paid Holidays 
Vacation and Personal Days 

Hours: Monday - Friday 7:30am - 5:30pm 
Location: 2333 Camino del Rio S Ste 200 San Diego, CA 92108  

Responsibilities -

• Acts as first point of contact for all patients, vendors and visitors, setting the tone for  warm, professional and welcoming service
• Responsible for daily office operations, supervising office staff members, and developing a patient-focused culture among staff by leading by example 
• Maintain a clean and welcoming dental front desk area, coordinate vendors and suppliers, and order office and treatment supplies
• Implement and optimize scheduling and patient check-in/check-out process
• Responsible for generating quotes, determining billing codes, overseeing insurance and billing, and guiding patients through their treatment fees
• Process payment including cash and credit card transactions and/or file insurance claims
• Update dental charts and patient electronic records with x-rays, treatment plans, and financial/ insurance information
• Lead administrative duties such as filing, mailing, and patient file creation as needed
• Maintain daily financial reports to monitor production, collection, etc. 
• Assist with marketing, community outreach, and patient engagement efforts to help build our patient base
• Work closely with the dental team to develop best practices, enhance workflows, and implement new systems as we grow

What We’re Looking For - 

• A Self-Starter - You don’t wait to be told what to do; you take action and get things done 
• Customer Service Expert - You know how to create a welcoming and positive experience for every patient 
• Problem Solver - When challenges arise, you tackle them head-on with confidence and efficiency 
• A Leader - You know how to lead by example and bring out the best out of everyone in the team 
• Detail Oriented & Organized - You keep the office running smoothly and ensure accuracy in all aspects of patient management 
• Tech-Savy - Comfortable with dental management software, Microsoft Office Suite, scheduling systems, and digital communication. Familiarity with TDO software is a plus. 

Education and Experience - 

• Bachelor’s degree in Business Administration or Healthcare Management and at least five years in a Medical or Dental Office Manager role 
• Or Seven years in a Medical or Dental Office Manager position