IT - IT Applications Specialist (Full-Time) # 0999

Job Title : IT Applications Specialist Department : Information Technology   Summary The IT Applications Specialist role is to provide support for all aspects of the organization’s Enterprise Resource Planning (ERP), Warehouse Management (WMS), and Point of Sales (POS) applications.

This includes ensuring each system functions efficiently and effectively in support of business requirements.

An ideal candidate will have the ability to monitor, troubleshoot, and maintain the configurations and interfaces of each supported application.   Essential Duties and Responsibilities include the following.

Other duties may be assigned.

• Diagnose and troubleshoot all aspects of the supported applications.
• Test new software releases and distribute certified releases to production target environments.
• Gather and analyze data in support of business cases, proposed projects, and systems requirements.
• Generate and compile reports based on the findings, complete with probable causes and possible solutions to systems issues.
• Ensure Store and Host POS systems are actively and accurately communicating and stay in sync at all times.
• Implement and continuously improve the process for converting data from one POS system to another and integrating POS data into company databases.
• Build, deploy, and maintain data support tools and definitions for database file / table creation.
• Act as an RPI company representative to the POS software group, ensuring that RPI’s interests are served by the group.
• Participate in all aspects of the organization’s ERP and WMS implementation and solutions.
• Possess personal hands-on experience managing ERP software, preferably in warehouse distribution.
• Work with the application vendor for all design, development, testing and implementations.
• Apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments. Supervisory Responsibilities This job has no supervisory responsibilities.   Competencies To perform the job successfully, an individual should demonstrate the following competencies : Analytical - Synthesizes complex or diverse information; collects and researches data; demonstrates keen attention to detail. Continuous Learning - Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments. Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations. Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; creates and communicates training material to end users. Cooperation - Offers assistance and support to co-workers; works cooperatively in group situations. Customer Service - Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Planning / Organizing - Prioritizes and plans work activities; uses time efficiently. Quantity - Meets productivity standards; completes work in a timely manner.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Education and / or Experience Bachelor's degree from four-year college or university, and three to five years related experience and / or training; or equivalent combination of education and experience.   Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and training or procedure manuals.  Ability to effectively train others on supported applications and present information and respond to questions from groups of managers, clients, customers, and the general public.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.   Computer Skills To perform this job successfully, an individual should have hands-on experience with ERP, WMS, and / or POS applications.

Experience with Epicor Vision, Indago, or Microsoft Dynamics is a plus.

Additional desired technical skills include SQL, ODBC, JSON, XML, Postgres, MS Access, Excel, Kubernetes, Gitlab, Helm, Flux, data replication, and shell scripting,.

Exposure to multiple programming languages, such as Python, Java, C , or C#, is also helpful. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.  The employee is occasionally required to stand and walk.

The employee must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds.    Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts.

The noise level in the work environment is usually moderate. Employment at Replacement Parts, Inc.

is subject to post offer, pre-employment drug testing.  Equal Opportunity Employer.   Replacement Parts, Inc.

is a drug-free workplace.