What are the responsibilities and job description for the Front Desk Concierge position at Replay Sports & Social Club?
Job Title: Front Desk/Concierge
Location: Replay Sports & Social Club, Boynton Beach, FL
Shifts Available:
- Morning: 6:30 am - 2:30 pm
- Evening: 2:30 pm - 10:30 pm
(Must be available to work some weekends)
Position Overview:
Replay Sports & Social Club is seeking a friendly and dedicated Front Desk/Concierge team member to deliver a welcoming and professional experience for our members and guests. As the first point of contact, you’ll be responsible for providing exceptional service, assisting with reservations and inquiries, and ensuring a smooth experience from entry to exit.
Key Responsibilities:
- Greet members and guests, delivering a warm and professional welcome
- Assist with member check-ins, reservations, and guest inquiries
- Maintain a clean and organized front desk area
- Communicate club policies and services effectively
- Address member needs and ensure their experience meets high standards
- Handle membership inquiries, class bookings, and general information requests
- Support the management team with daily operational tasks
Qualifications:
- Previous experience in hospitality, concierge, or a similar customer service role
- Excellent interpersonal and communication skills
- Professional demeanor with a genuine passion for delivering exceptional service
- Ability to work both independently and as part of a team
- Flexible availability, including weekends
- Detail-oriented and organized, with a proactive approach to problem-solving
Benefits:
- Competitive hourly pay of $20/hour
- Friendly and supportive work environment
- Opportunity for growth and career development within the club
If you’re passionate about hospitality and love creating memorable experiences, we’d love to hear from you! Apply now to join our Replay Sports & Social Club family.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $20