What are the responsibilities and job description for the Business Analyst position at Reply?
Valorem Reply is an award-winning digital transformation firm focused on delivering solutions leveraging the latest Microsoft technologies. We specialize in IT modernization, application innovation through design and development, data & AI, security, and modern work solutions. We provide hyper-scale and agile delivery of unique digital business services, strategic business models, and design-led user experiences. Our innovative strategies and solutions securely and rapidly transform the way our clients do business.
As a Business Analyst III, you are a strategic consultant, working with your customers to understand their business, their current problems, and their future opportunities. You have demonstrated the ability to see the “Big Picture”, driving positive changes within your customer’s organization and building trust along the way. You are a liaison between your customer’s product vision and the delivery teams, ensuring that teams understand the product roadmap and vision.
Responsibilities
- Collaborate with stakeholders to gather and document business requirements, ensuring a clear understanding of their needs and expectations.
- Use customer interviews, workshops, journey maps, personas, business cases, use cases, business process analysis, user feedback and analytics to define requirements
- Organize business needs into a set of prioritized, understandable and technology-agnostic epics, features, and user stories with acceptance criteria that enable the team to deliver the maximum product value at the right time
- Present the requirements to the project team, assess the effort needed, address any outstanding questions, and take any unresolved items back to the client for further clarification and refinement to ensure successful delivery
- Help our clients understand the impact of changes to the product backlog. Negotiate changing priorities to ensure that the team continues to deliver value while maximizing the product capabilities requested by the client
- Act as a liaison between business stakeholders and IT teams, ensuring alignment and effective communication across departments.
- Coordinate testing activities to ensure that the solutions meet business needs and requirements.
Minimum Requirements
- Bachelor’s degree in business, Information Systems, or a related field
- 3 years of consulting experience
- 5 years of experience in business analysis. Experience in leading projects and working with cross-functional teams.
- Experience with Azure Dev Ops or Jira for agile project delivery
Preferred Qualifications
- Experience with implementing Microsoft technologies
- Certifications (e.g., CBAP, PMI-PBA)
About Reply
Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.
Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at jobusa@reply.com.Visit our website at www.reply.com to learn more about our open roles.
