Branch Sales Manager - Greater Chicago Area

Position: Branch Sales Manager

Location: General Chicago Area

Position Type: Permanent, Full Time

Reports To: Market Leader

Job Summary

Primary focus of this role is to build, coach, develop, lead and motivate a team that is capable of analyzing client needs and recommending financial solutions that create lasting client relationship.

What You’ll Do

As a Branch Sales Manager, your responsibilities include but are not limited to:

• Collaborate and leverage relationship with Retail Operations Leaders.
• Provides sales and service leadership within the branch manages/develops a team.
• Will be the market leader in the local community or designated business area.
• Accountable for driving new client acquisition and retention, growing market share and balance sheet growth, growing non-interest income, growing joint partnership revenue, and fostering client and employees satisfaction to meet or exceed branch sales and service goals.
• Accountable for marketing products and services to generate profitable revenue by calling on small businesses and networking in the community.
• Accountable for partnering with an referring business to all lines of business partners including, but not limited to, retail, investments services, mortgage, consumer and business banking, cash management, and commercial lending to meet the client needs.
• Responsible for the daily sound operations and profitability of the banking center including effective risk management and compliance with all banks polices, procedures regulations, confidentiality requirements, audit, security and loss prevention controls.
• Effectively and consistently communicate to team members the goals of the bank and work diligently. Consistently meet or exceed all profit, deposit, and loan goals as defined by the bank.
• Utilize leadership and management sales skills to promote sales culture and accountability by setting a high standard of sales and service and effectively and consistently coaching and training individual team members.
• Promote the Bank and banking center in the community and maintain an active visible role in appropriate organizations. Seek out opportunities to optimize the Bank’s community involvement.
• Conduct meetings as needed with the employees to discuss: the results of the sales initiatives, review policies and procedures, upcoming events, results of past events, and community involvement.
• Responsible for the professional development needs of self and subordinates including setting performance standards, monitoring results, providing training, coaching, general feedback and complying with all personnel and management policies and procedures including scheduled reviews, disciplinary actions, hiring and terminations.
• Responsible for the staffing of the branch including recruiting/ identifying talent and interviewing the branch team.
• Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to ensure subordinates are keeping up to date and if needed request assistance for further development needs. Responsible for completion of certain required training programs for staff.
• Lead by example by providing superior customer service to both internal and external customers and by demonstrating a thorough working knowledge of all aspects of the various duties assigned in the banking center including working a teller drawer, opening new accounts, accepting loan applications, and the professional resolution of problems/issues.
• Handle complex customer problems with professionalism, sound judgment and decision-making.
• Must exhibit strong organizational skills, dependability, flexibility, and planning. .
• Responsible for compliance with Banking Center standards set forth by senior management including maintaining a well organized and prepared work environment.
• Fulfill Mortgage Loan Officer (“MLO”) responsibilities. As defined by law, a MLO takes residential mortgage loan applications and offers or negotiates terms of a residential mortgage loan for compensation or gain. MLO's are required to be registered in the federal NMLS registry.
  
  

Who You Are

• Minimum 5 years related banking experience and/or training; or equivalent combination of education and experience.
• Associate Degree or its equivalent.
• Ability to perform basic math functions.
• Proficient at intermediate computer skills.
• Extensive contact with the public, necessitating presenting a professional image.
• Ability to demonstrate good communication skills in both oral and written form.
• Position requires an in-depth knowledge of retail products, policies and procedures in order to perform duties with minimal supervision.
• Requires the ability to manage and be held accountable in a sales and service results orientated environment.
• Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving.
  
  

What We Offer

As part of our commitment to your physical, emotional, and financial wellbeing, we proudly provide a comprehensive benefits package, which includes:

• A competitive salary range estimated at $70,000 - $100,000 annually for this position. (Final compensation may vary based on experience, skills, and qualifications)
• Generous Paid time Off (PTO) to help you rest, recharge, and take care of what matters most
• Health, dental, and vision insurance with tax-advantaged FSA and HSA account options
• Retirement benefits including 401k plan with discretionary matching contributions.
• Childcare assistance program to support working parents and their eligible dependents
• Parental Leave for both primary and secondary caregivers
• Short-term and long-term disability coverage for long-term income security
• Basic Life and AD&D insurance with elective additional coverage for you, your spouse, or children
• Mental health & wellness benefits including bank-paid Headspace meditation app subscription and access to our Employee Assistance Program
  
  

Join us and be part of a team here your contributions are valued and supported. We look forward to meeting you!