Provider Relations Specialist

Job Title: Providers/Relations Specialist

Duration: 8 Months (Possible extension)

Location: Houston, TX

Remote (In person meetings required 1-2x per week)

Responsibilities:

• Research & Analysis: Conduct detailed research on non-credentialed nephrologists and nephrologists not using client services to understand barriers and challenges in selecting a dialysis partner.
• Relationship Building: Develop and maintain productive relationships with nephrologists, practice staff, and teammates.
• Partnership with Field Leaders: Collaborate closely with field leaders in the Houston market to align strategies and enhance nephrologist engagement.
• Monthly Report-Outs: Prepare and present monthly reports to senior stakeholders, summarizing research findings, relationship progress, and project status.
• Protocol Adherence: Follow established protocols set by Legal and Compliance and escalate situations as necessary.
• Communication: Utilize outstanding oral and written communication skills to effectively convey findings and recommendations.
• Organizational Skills: Demonstrate strong organizational abilities with a focus on multitasking and timely follow-up.
• Provider Support: Support both non-credentialed and credentialed providers by addressing their needs, answering their questions, and facilitating their engagement with client services.
• Barrier Identification: Identify and address barriers preventing nephrologists from becoming credentialed or utilizing client services, providing solutions and support to overcome these challenges.
• Data Management: Maintain accurate records of research, communications, and provider interactions in databases and systems.
• Market Analysis: Conduct ongoing market analysis to identify trends, opportunities, and potential risks in the Houston market, and adjust strategies accordingly.

Education/Experience:

• Associate's degree required.
• Bachelor's degree in Business Administration, Healthcare Administration, Marketing, or a related field preferred, or an equivalent combination of education and experience.
• Knowledge of healthcare is a plus.
• Proficiency in Microsoft Word, Excel, and PowerPoint preferred.