What are the responsibilities and job description for the Patient Care Coordinator position at Request Physical Therapy?
Job Summary
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients. This position involves managing patient interactions, coordinating appointments, and providing administrative support in an outpatient rehabilitation setting. We are looking for a detail-oriented, computer savvy individual who has a passion for fitness and physical therapy!
Responsibilities
- Serve as the primary point of contact for patients, addressing inquiries and providing information about services offered.
- Manage a high volume of incoming calls, text messages, and voicemails, ensuring prompt and professional responses.
- Schedule and confirm patient appointments, ensuring efficient use of time slots and resources.
- Assist with the preparation of patient charts and ensure all necessary information is available for providers.
- Process patient intake forms and verify insurance information as needed.
- Educate patients on insurance eligibility and benefits while providing accurate cost estimates for services.
- Maintain accurate patient records and documentation in compliance with privacy regulations.
Qualifications
- Associate's degree (AA or AS) preferred.
- Strong computer skills, including proficiency in Microsoft Office, Excel, and basic screen capture tools like Snipping Tool.
- Excellent organizational skills with attention to detail to ensure accuracy in patient records.
- Ability to handle multiple tasks simultaneously while maintaining a professional demeanor under pressure.
- Strong interpersonal skills to foster positive relationships with patients and team members alike.
- Strong understanding of medical terminology preferred.
- Passion for fitness and a commitment to promoting a healthy lifestyle.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Gym membership
Schedule:
- Monday to Friday
- No nights
- No weekends
Education:
- Associate (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Gainesville, FL 32607 (Required)
Work Location: In person
Salary : $16 - $17