What are the responsibilities and job description for the Product Manager IT Security Applications position at Request Technology, LLC?
*We are unable to sponsor for this permanent Full time role*
*Position is bonus eligible*
Prestigious Global Firm is currently seeking a Senior Product Manager for the IT Security Applications. Candidate will work hand in hand with the Associate Director, Risk and Security Applications, Associate Director, Security Operations and the Director Cybersecurity, Architecture and Forensics to drive the product strategy to identify, prioritize and deliver initiatives for the Firm’s overall Security Program. The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications.
Responsibilities:
Effective at working with multiple clients on multiple projects simultaneously while providing “white glove” customer service.
Flexible yet structured enough to effectively adjust as needed when/as business requirements and/or priorities change.
Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors.
Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations.
First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services.
Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality.
Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
May apply project management methodology on small/mid-sized efforts independent of an assigned PM.
Document medium to large scale projects, including use cases, user stories, business and functional requirements, current and future state processes and workflow diagrams.
Solicits input from internal and external sources across the Firm, including the ability to investigate and utilize best practices from previous experience and sound judgement.
Highly organized with structured use of systems and data. Individual should be able to maintain and easily access supporting notes and content to help ensure the right things are done at the right time in the right way.
Qualifications:
5 years with a background in business analysis, product management and process design in the Security area.
Bachelor’s degree or equivalent work experience.
Experience with workflow and project management software.
Experience with writing and understanding complex business driven user stories
Experience, understanding complex products from concept to implementation.
Legal knowledge and understanding is a plus.
Microsoft Office Suite
Visio
JIRA
Service/Change Management Software
Eclipse
Kena
RSA Archer
Delinea
Crowdstrike
Proofpoint
Veza
