What are the responsibilities and job description for the ServiceNow CMDB / CSDM Administrator / Architect position at Request Technology, LLC?
Job Details
Contingent Worker C2C
CSDM / CMDB Administration
BILL RATE: OPEN
LOCATION: Chicago, IL
DURATION: Through 12/31/2025, 3 DAYS ONSITE AND 2 DAYS REMOTE
SELLING POINTS: This is an architect who can sit down with the ServiceNow developers and work with the discovery administrator to create and implement service maps ServiceNow CSDM models. ServiceNow discovery, ServiceNow Service mapping of internal and external products. ITOM service mapping. You will need an infrastructure architecture background with good communication skills. You will be creating and building models within the business applications within CMDB. no ServiceNow developers. We need infrastructure types
EXPERIENCE REQUIRED:
- Experience with ServiceNow
- Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model
- Comprehension of and the ability to communicate and implement the ITIL CMDB model
- Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management
- Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards
- Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations
- Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)