What are the responsibilities and job description for the Software Engineering Manager - ServiceNow position at Request Technology, LLC?
Job Details
Software Engineering Manager ServiceNow
Salary: Open
Location: Chicago, IL or Dallas, TX
Hybrid: 3 days on-site, 2 days remote
*We are unable to provide sponsorship for this role*
Qualifications
- 8 years in implementing various solutions, can offer customers real-world examples and provide best practice solution options
- 6 years of relevant work experience implementing and managing IT, Security and/or GRC solutions
- Knowledge of system architecture and data analytics
- Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (e.g., Jira, Confluence, Workday, Oracle Cloud, etc.)
- Working knowledge of JavaScript
Responsibilities
- Manages the delivery of complex projects which may involve multiple systems
- Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness
- Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop
- Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team
- Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners
- Leads data management and reporting efforts to promote a stable architecture and usable platform
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