Technical Project Manager - eCommerce Tools - MSSP

NO SPONSORSHIP

TECHNICAL PROGRAM MANAGER - e-commerce tools

SALARY : $85k - $100k base plus 30% incentives $120k - $140k total package

LOCATION : Naperville, IL

4 days in office, mostly day travel, some overnight, must be flexible.

Looking for a candidate that was technical in the past, earlier in their career but now mostly doing program management and client facing engagements. You will have an understanding of e-commerce tools, Adobe Commerce ,Cloud platforms, DevOps, Agile. You will drive technical projects in the retail space. Like up-and-comers who can deliver technical projects develop and maintain KPIs and metrics degree a must, come from a solution provider

As a Technical Program Manager , you will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. You will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts.

Key Responsibilities :

• Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines.
• Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management.
• Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication.
• Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements.
• Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies.
• Ensure all project documentation is accurate, complete, and updated as per project lifecycle needs (e.g., scope documents, status reports, risk logs).

Client Relationship Management :

Required Skills & Qualifications :

Salary : $85,000 - $100,000