Intern - NETA Apprentice & Mentorship Program (AMP)

Position Summary

A NETA AMP Participant is an individual excited about and dedicated to learning a trade in the electrical industry. AMP Participants will be dedicated to completing job assignments to gain knowledge (OJT training), complete formal classroom training, and complete self-study. Upon successful completion/graduation from this program which includes obtaining NETA Level 2 Certification status, the successful Participant will have the knowledge, skills, and abilities to be promoted to a Power Systems Technician II in their assigned location.

Program Specifics

• Electronic Log: Participants will receive an electronic log to review, monitor and complete their annual objectives for their assigned track.
• Program Format: This track includes overall program requirements and objectives including OJT, formal training, and self-study.
• NETA/Power Systems Two Track: Participants will be required to obtain their NETA Level 2 Certification as a part of the graduation process. Participants will be required to present knowledge, skills, and abilities learned through on-the-job training, self-study, and formal training to Mentor, General Manager, and other designees at the conclusion of the program.
  
  

NETA AMP Participants Are Expected To Learn How To Inspect, Test, Service, And Maintain Various Types Of Power Transmission And Distribution Equipment Including But Not Limited To The Following

• Knowledge of various industry standards such as: CSA, IEEE, NETA, NEC, OSHA and NFPA.
• Inspect, test, troubleshoot, perform start-up/commissioning and collect data of low-, medium- and/ or high-voltage (to 500kV) electrical systems.
• Low-, medium- and/ or high-voltage switchgear and circuit breaker testing
• Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment – 45 KVA to 130 MVA, dry-type and/ or oil-filled.
• Perform maintenance, testing, reconditioning and repair on circuit breakers – low-voltage 480 volt (molded-case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
• Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
• Test and inspect low and medium voltage cable installations.
• Experience operating high voltage test equipment including Doble Power Factor test sets.
• Perform start-up, troubleshooting and repair services on controls and transfer schemes.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
• All work and decisions shall be conducted in strict compliance of all regulatory laws.
  
  

Job Responsibilities

• Follow and support the company’s Mission Statement and Core Cultural Competencies.
• Obtain and expand knowledge needed to complete Technician job duties through OTJ learning, webinars, trades magazines, etc.; Track training, OTJ and self-study objectives; Stay on target to meet annual track objectives
• Consistently communicate with Training Team: Manager, Mentor, Talent Program Specialist, and Training Specialist.
• Conduct self and all business activities professionally, ethically, and honestly; provide honest and complete information in connection with daily activities such as pay, time, business expense and employee records.
• Perform job assignments safely, efficiently, and thoroughly throughout the entire workday; ensure you are physically and mentally fit for duty.
• Follow all established policies, procedures and instructions given by management.
• Approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• Promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, and attentiveness; keeping in mind our Core Cultural Competencies, diversity, Equal Opportunity Statement and/or any other applicable local, state, or federal policies.
• As knowledge increases, demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
• Clearly and professionally communicate with clients, peers and management for effective problem resolution and transfer of pertinent information; Build strong client relationships, prepare project estimates, expand project work scopes, and assist in negotiating extra charges.
• Completes other duties as assigned.
  
  

Required Experience And Qualifications

• High School diploma/GED or equivalent experience and 6 months experience in an employment role or educational discipline that demonstrates mechanical or electrical aptitude.
• Have a valid driver’s license.
• Able to attain theoretical understanding of electricity and a good aptitude for problem solving.
• Electrical and mechanical aptitude; experience in overhauling and maintaining mechanical equipment such as motors, engines, or similar devices.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow-up skills.
• Strong computer skills with working knowledge of Windows and Microsoft Office - use of Internet for standards/products/manufacturer research.
• Work effectively with customers, peers and management to resolve client issues.
  
  

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

We do it right

• We pride ourselves on our integrity and expertise. We don’t cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• You produce a quality product.
  

We are customer driven

• Our number one concern is our customer and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
  

We focus on growth

• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
  

We solve problems

• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.
  

We get it done

• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
  

We build strong relationships

• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
  
  

Additional Information

Job: Full-Time

Location: Cleveland, OH

Travel: 75%

Compensation: Pay range for this role is $16-18 per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.

Relocation: Relocation not available for this role.

Benefits: Full benefits including medical, dental, vision, anniversary bonuses, and paid time off.

Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.

Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.