What are the responsibilities and job description for the Customer Service Representative position at Rescue Air and Plumbing?
Looking to TRADE Up to a Better Opportunity?
Rescue Air is seeking a motivated Customer Service Representative (CSR) with a positive attitude to join our growing and dedicated Call Center Team. If you're searching for career growth, job satisfaction, and a supportive work environment, we want to hear from you!
Why Join Rescue Air?
- Comprehensive Benefits:
- Medical
- Dental
- Vision
- HSA
- Financial Perks:
- 401k
- Competitive compensation and spiffs
- Work-Life Balance:
- Paid Holidays
- Paid Time Off (PTO)
- Professional Growth:
- Ongoing training, development, and career advancement opportunities
Key Responsibilities:
- Promptly respond to customer inquiries via phone, email, or chat.
- Schedule service appointments and dispatch technicians efficiently.
- Maintain accurate customer records and update databases as needed.
Qualifications:
- Experience: 1-2 years in a customer service-oriented role.
- Detail-Oriented: High level of attention to detail and accuracy.
- Adaptable: Ability to adjust to changing responsibilities and situations.
- Preferred Skills: Experience with ServiceTitan is a plus.
"Rescue Air reserves the right to modify, amend, or eliminate spiffs and bonuses at its sole discretion, based on various factors such as financial performance, market conditions, strategic objectives, and other relevant considerations. While every effort is made to communicate any changes in a timely manner, there may be circumstances where changes occur suddenly and without prior notification."
Salary : $18 - $20
