What are the responsibilities and job description for the Economic Empowerment Program Manager position at rescue?
The Economic Empowerment Manager will provide leadership and supervision to the Sacramento Early Employment and Workforce Development programs which support newly arrived refugees and SIVs in achieving rapid, stabilization employment through an array of services and programs. The Economic Empowerment Manager is a great communicator and able to motivate others to achieve ambitious goals. They should be able to provide clear guidance, lead a dynamic team, and successfully implement several grants on strict timelines. They will oversee a team of direct service employees and provision of services for county, state and/or federally funded programs, as well as compile and submit funder reports and oversee budgets. The position is responsible for ensuring that programs meet all performance goals per contract requirements, are responsive to client needs, and operate within budget and compliance parameters. Program reports include ongoing verifications, monthly outcome reports, and ongoing internal database management. The position will also be responsible for ensuring sustainability of this program area through program development, grant writing, monitoring budgets, and training and onboarding new staff. The Economic Empowerment Manager must be committed to working in a dynamic, fast-paced environment with a team committed to offering high-quality, community-based programs. They must have strong writing abilities, sound judgment, and be comfortable making decisions in a fluid environment. The Economic Empowerment Manager operates under the supervision of the Sr. Program Manager for Economic Empowerment and demands a high level of communication within internal IRC staff and external community partners, multi-tasking, and problem solving.
Major Responsibilities:
• Provide management and oversight to the employment/workforce programs, which serve newly arrived refugees, SIVs, and low-income individuals. Ensure that program services are responsive to refugee client needs, satisfy program requirements, and are completed in a timely fashion.
• Oversee the provision of client services including outreach and recruitment, intakes, assessments, job readiness training, job counseling, vocational ESL, and employment case management, and job placement services.
• Ensure outcomes resulting in job placements for clients through dedicated job development, including developing employer relationships, referring applicable clients, and assisting in targeted interview preparation.
• Work collaboratively with other agency staff to ensure that Employment/Workforce Services programming is integrated into the continuum of IRC services and Employment programs are able to meet enrollment outcomes.
• Provide leadership and supervision to direct service staff, including leading team meetings, individual supervision and coaching, and conducting goal setting and performance reviews.
• Design and implement new staff trainings, ongoing refresher trainings, and relevant staff trainings.
• Coordinate with select funders as the main point of contact for ongoing report submission.
• Assign caseloads, perform internal monitoring and resolve staff challenges, as well as provide quality assurance reviews of documents submitted by staff.
• Oversee job development staff and efforts to cultivate new employer relationships and job development sectors, as well as strengthen existing employer relationships to support client job placement.
• Collaborate with the Sr. Program Manager for Economic Empowerment and Community Engagement Manager to leverage donations in support of the program’s match component.
• Oversee case file maintenance, record keeping, data and database management for the provision of all employment and development operations. Ensure timely submission of all touchpoints and reports by program staff. Monitor case files to ensure program compliance and oversee tracking of program finances and expenditures. Prepare all files for monitoring visits.
• Participate in and lead meetings, staff development activities, and engage as a member of the team.
• Comply with all policies, procedures and protocols of the agency
• Other related duties as assigned
Key Working Relationships:
Position Reports to: Sr. Program Manager for Economic Empowerment
Position directly supervises: Direct Service Staff Team
Job Requirements:
• Bachelor’s degree in Business, Social Work, or a related field; Graduate degree preferred.
• Minimum 2-3 years’ experience supervising programs and teams with experience in economic empowerment programming.
• Demonstrated ability and experience effectively managing programs and diverse staff teams;
• Experience working with refugees, asylees, victims of human trafficking, and/or immigrant populations with low English proficiency preferred;
• Commitment to the mission and values of the IRC and ability to work in a multi-cultural environment.
• Track record of success in program implementation and achieving programmatic goals and outcomes;
• Proven ability to motivate, coach, and support a diverse, multi-cultural staff team.
• Excellent attention to detail in completing, approving, processing administrative forms.
• Highly organized self-starter with demonstrated success in managing multiple and diverse priorities, as well as balancing competing deadlines and projects;
• Excellent communication skills, strong writing abilities, and networking and training skills;
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and Zoom;
• Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
Working Environment:
• Standard Work Environment
• Hybrid 3 day in office required.
• FLSA Status: Exempt
• Offices hours are scheduled as Monday-Friday, 9:00am-5pm.
• Occasional evening and weekend hours may be required.
• Stable Wi-Fi with hybrid model.
Working Environment:
• Hybrid work environment with a minimum of 3 days a week in the office. Will have regular travel in and around the service delivery area.
• Occasional remote case management throughout Northern California.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Salary : $5 - $120
