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Communications Manager

Research Foundation at City College of New York
New York, NY Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/4/2025

General Description

The Research Foundation of CUNY is seeking a Communications Manager who will oversee the development of internal and external communications for the overall organization, the President and other members of the executive team. Reporting to the President, this role provides effective organizational strategies and messaging on a variety of matters, initially including those related to the implementation of a new organizational system that is in the process of being adopted by RFCUNY.

Other Duties

1. Workday Communications

The Research Foundation is in the process of implementing the Workday system for its Human Resources, Finance, and Grants and Contracts functions. This position will provide key communications support both internally and externally for this organizational undertaking. The implementation of this new system is taking place within a defined timeframe.

  • Develop and implement comprehensive communication strategies for organizational messaging
  • Partner with RFCO Workday Project Managers to create effective communication plans for organization-wide system implementations. Develop communications to ensure all constituents are informed of goals, progress
  • Collaborate with Workday Organizational Change and Training Leads to create and execute communication strategies that support change initiatives and promote engagement in the implementation of new systems
  • Propose and develop routine communication campaigns, including updates, and announcements
  • Collaborate with department management to craft tailored responses to non-routine inquiries or complaints from high-profile users, ensuring appropriate tone, accuracy, and resolution
  • Provide support for external communications related to training of Workday system users in the field

2. Organizational Communications

  • Draft and edit communications for the RFCUNY President, other organizational chief officers, and members of the President's Office.
  • Develop and execute both internal and external communications related to a variety of topics while maintaining consistent messaging and fostering positive stakeholder relationships.
  • 3. Website Content and Media Relations

  • In collaboration with RFCO Departments, manage RFCUNY website and other public-facing organizational communications
  • Coordinate media relations for the RFCUNY, as needed
  • 4. Style Guide

  • Oversee RFCUNY style guide ensuring timeliness, consistency and organizational character
  • 5. Collaboration and Continuous Improvement

  • Provide communications to ensure best practices and reputation management
  • Work cross-functionally to ensure that communication practices align with organizational goals
  • Stay updated on communication trends and suggest innovations to improve outreach and engagement efforts
  • Qualifications

  • Bachelor's degree in communications, marketing, or related field. Master's degree preferred
  • Minimum of ten (10) years of experience in content writing and organizational communications strategy development and delivery
  • Exceptional writing, editing and organizational skills
  • Active listener able to communicate individual as well as team ideas and concerns and ask clarifying questions
  • Experience with an organizational implementation of Workday system is highly desirable
  • Expertise in crafting compelling content across various media formats
  • Strong ability to communicate clearly and persuasively with diverse stakeholders
  • Professional experience working in higher education and non-profit sector organizations is highly desirable
  • Writing samples : Please submit at least two writing samples with your resume, e.g., instructional email, guidelines, letters written by you on behalf of another. These should have been written by you personally.

    RFCUNY Benefits

    RFCUNY Employee Benefits and Accruals

    About the Research Foundation

    The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY's research and sponsored programs. RFCUNY's services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society's most pressing challenges.

    RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY's research and sponsored programs.

    Equal Employment Opportunity Statement

    The Research Foundation of the City University of New York is an Equal Opportunity / Affirmative Action / Americans with Disabilities Act / E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

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