Assistant Research Scientist

Job Title: Assistant Research Scientist

Grade: 16

Salary: $56,112 - $63,650

The NYS Office of Mental Health is seeking qualified candidates for a full-time Assistant Research Scientist, Grade 16, to support initiatives focused on the mental health crisis system and improving provider communications with the New York State Office of Mental Health's Office of Population Health and Evaluation (OPHE) Team. The goals of these initiatives include improving the coordination of emergency and crisis response systems, supporting referrals, facilitating communication and interoperability between outpatient providers and crisis providers, and enhancing the oversight of crisis systems.

In addition, the position assists the public health community in using the Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES) application - PSYCKES is an award-winning web-based application designed to support quality improvement and clinical decision making and is currently in use by over 400 provider agencies in New York State as well as state agencies, county governments, health homes and managed care organizations.

Duties and Responsibilities:

Under the direction of one or more project managers, the person in this position will assist with various implementation and evaluation tasks, including but not limited to:

• Project Coordination and Administrative Support: Coordinate data collection activities including creating/modifying data collection instruments, e.g., online surveys and PDF forms. Establish and maintain systems for tracking and updating project materials. Develop tracking spreadsheets and monthly/quarterly progress reports using Microsoft Word and Excel. Draft and send project communications. Schedule meetings/calls/provider interviews; prepare meeting materials; take detailed minutes and notes; lead and facilitate meetings; synthesize meeting information for dissemination. Candidate must be highly organized individual with a strong attention to detail, relate well to a diverse group of project stakeholders, and have the ability to work both independently and as a part of a team.
• Evaluation and Dissemination: Qualitative and quantitative data analysis. Support the development of products to disseminate findings including PowerPoint presentations for conferences, written reports for internal and external (public) distribution, and manuscripts for publication.
• Technical assistance: Provide support via phone and e-mail to project participants and PSYCKES users, including processing requests for information, investigating, and resolving reported issues, and updating tracking forms and managing databases, and participating in a weekly Service Now meeting to review tickets.
• Quality assurance: Participate in quality testing for the PSYCKES application; attend defect review meetings; track defects and communicate with members of the data analysis and programming team.
• Training: Develop/update training materials; Manage registration processes. Coordinate and lead trainings including presentation or breakout session facilitation. Technical support and assistance during trainings, including questions & answers.

Minimum Qualifications:

• Bachelor's degree in psychology, sociology, social work, public health, or a related social science field and one year of professional experience contributing to research or evaluation efforts in a mental health setting. Thirty credit hours of graduate study in an appropriate field may be substituted for the year of experience.
• One year of customer service experience;
• One year of experience with all Microsoft Office applications, including Excel and PowerPoint.

Preferred Qualifications:

• Master's degree in psychology, sociology, social work, public health, or a related social science, clinical, or research field;
• Two or more years of full-time work experience in any setting;
• One year of experience in a health or mental health setting and/or with health or mental health services research;
• Strong interest in and/or familiarity with front end applications and information technology systems;
• Experience using online survey-making tools;
• One year of experience maintaining databases;
• Two years of customer service experience.

Work Location: 150 Broadway, Menands, NY 12204

To Apply: Submit an application through our website at https://rfmh.applicantpro.com/jobs/. Please note only applications submitted through our website will be considered.

The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. RFMH is an equal opportunity/affirmative action employer.

The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Employer/Minority/Women/Disabled/Veteran Employer. VEVRAA 41 CFR 60-300.5(a) compliant.

Salary : $56,112 - $63,650