Program Assistant

The Perkins Grant Program at Kingsborough funds initiatives related to the improvement of career and technical education (CTE) programs. As part of a continuing initiative to improve employment outcomes for CTE students, the Perkins Grant Program will fund a full-time Accessibility Program Assistant, to provide administrative and program support to Access-Ability Services (AAS) programs. Persons in this position are accountable for rendering quality services in a respectful, courteous, and professional manner, consistent with Kingsborough Community College’s mission and goals.

This is a grant-funded, in-person position through the Research Foundation of CUNY. Appointments are subject to availability of funding and satisfactory performance.

Reporting to the Director of Access-Ability Services (AAS), the Program Assistant will be responsible for the following:

• Perform general front desk tasks
• Assist in interpreting AAS, LEADS, TCS, and KCC procedural and policy information for career and technical education (CTE) students and other interested parties
• Maintain student data, create and communicate with student groups, monitor student academic progress, and encourage student social integration into campus life
• Establish and maintain targeted outreach to notify students of available academic, career, and extracurricular resources and opportunities in collaboration with other areas of the college
• Provide referrals to appropriate campus resources
• Provide student mentoring and supportive services as needed
• Attend staff meetings and trainings as required

• Carry out special projects and other duties as assigned

Minimum Qualifications

• High school diploma required; Associate’s or Bachelor’s degree preferred
• Proficient in Microsoft Office (i.e., Word, Excel, PowerPoint)
• Excellent customer service skills
• Excellent written, verbal communication and organizational skills
• Proficiency in English (oral and written)
• Strong communication and people skills
• Strong organizational and multi-tasking abilities
• Strong problem-solving skills
• Significant experience operating across various tech platforms with strong computer skills. Excellent knowledge of Zoom and Microsoft Office programs including MS Teams
• Ability to work independently and collaboratively in a dynamic work environment
• Ability to adapt to changing situations/priorities and develop new skills

Preferred Qualifications

• Bachelor’s Degree
• Experience in a higher education setting preferred

Physical Requirements

• This role routinely uses standard office equipment such as phones, personal computers, photocopiers, and filing cabinets
• While performing these duties, the employee is required to perform physical activities such as, but not limited to, lifting items (up to 40 pounds), bending, reaching, sitting for prolonged periods of time. Reasonable accommodations will be provided for employees with disabilities per RFCUNY policies.

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.