Sr. Integrations Analyst

Recipe for Success

Reser’s is the leading provider of fresh refrigerated foods for the supermarket and food service industries.  Family owned and operated, Reser’s has been a proud sponsor of good times at picnics, BBQs, and affordable family meals since 1950.  Reser’s family of brands include Reser’s American Classics, Main Street Bistro, Don Pancho, and more.  Reser’s operates facilities in the US, Mexico and actively supports the communities it serves.

Benefits and Culture

We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future.  Reser’s offers choices whenever possible, because we recognize the diverse and ever-changing needs of our employees.  Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be Employer of Choice.  As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees what to build a lasting career.  

Visit our website to learn more about our competitive benefit programs – https://resers.com/careers/#benefits

Job Summary

This role is responsible for overseeing the management, deployment, and optimization of Integrations between systems including Enterprise Resource Planning (ERP), Warehouse Management System (WMS), Transportations Management Systems (TMS), Customer EDI, and other critical enterprise applications. 

Essential Position Functions

• Manage the lifecycle of integration systems, from planning and design to implementation and support.

• Work with business stakeholders to gather requirements and define the scope of work for new and existing systems.

• Ensure the security and compliance of integration services.

• Identify opportunities for improvement.

• Monitor system performance, reliability, and availability, proactively addressing issues and minimizing service interruptions.

• Work closely with a team of application administrators, and analysts, fostering a culture of innovation and continuous improvement.

• Collaborate with IS leaders and business stakeholders to ensure support and business processes.

• Ensure integrations align with customer requirements, industry best practices, and comply with relevant standards.

• Manage and coordinate software releases to ensure compliance, functionality, testing, and deployment across the enterprise. 

Education and Experience

Bachelor’s degree in computer science, information technology or a related field and 2 or more years’ experience working with integrations for ERP and/or WMS systems.  An equivalent combination of education and/or experience will be considered.  Knowledge of food manufacturing preferred.

Knowledge, Skills and Abilities

• Excellent oral and written communication skills, including visualizations, and the ability to interact professionally with all levels of the organization.

• Results and detailed oriented; proven experience leading integrations between critical systems and successfully leading projects.

• Skilled at learning new technologies, applications, and industry trends.

• Ability to thrive in a dynamic 24/7 environment supporting critical business systems.

• Ability to communicate complex issues to varying levels of people in a professional, positive, friendly, and understandable manner.

• High capability to manage different vendors and consultants.  

• Able to allocate time efficiently; manage multiple systems and deliverables while concurrently managing competing priorities.

• Demonstrated personal and business maturity to influence people, manage large workloads, systems & process thinking, and business acumen.

• Ability to thrive in a dynamic and fast-paced environment and able to wear many hats.

• Organizational and multitasking skills.

• Self-assured, accountable, and committed to achieving results.

• Experience with protocols and concepts around data transport: API, AS2, SSL, encryption, sFTP, SMB, CIFS, JSON, XML, Base64, TCP/IP, SMTP, 

• Intermediate knowledge of ERP, WMS, and EDI.

• Advanced knowledge of Excel, Databases, and relevant file formats.

Physical Demands and Working Conditions

• Office environment.

• Flexible schedule may be required based upon business needs.

• Travel up to 20% of the time.

This position is eligible for a bonus based on company goals/performance.