What are the responsibilities and job description for the Banquet Captain position at Residence Inn Big Sky/The Wilson Hotel?
Opportunity: Banquet Captain
Assist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management.
Potential Career Path
Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager
Essential Job Functions
- Check Banquet Staff’s Event Orders to ensure that all information is accurate.
- Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed.
- Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
- Replenish beverages and food items as necessary, and check with guests for overall satisfaction.
- Act as point of contact for group representatives when management is not present.
- Communicate all Banquet Event Order changes to catering or convention services office and affected departments.
- Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions.
- Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Help with management to ensure that proper liquor controls are in use.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous banquet experience required.
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.
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