What are the responsibilities and job description for the PT Night Auditor Residence Inn Bozeman Downtown position at Residence Inn Bozeman Downtown?
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The Residence Inn Bozeman Downtown is search of a part time Night Auditor.
Job Summary:
As a Night Auditor you will audit, balance and report on various areas of the htone
to provide accurate, timely information and to ensure the hotel is following hotel
policies and procedures. Your goal is to provide Level5 Hospitality and service for
each and every guest.
Duties/Responsibilities:
- Perform all check in and check out tasks
- Complete the Night Audit checklist each shift
- Properly close all PMS and Point of Sale systems daily, generate and
maintain appropriate audit reports and reset all systems to the following
day
- Inform the General Manager or Front Office Manager fo any problems
that need immediate attention and/or action to all proper follow up
- Operate the front desk according to standard operating procedures and
with exceptional guest service
- Fulfill all Front Office functions during night shift
- Know emergency procedures and how to respond
- Complete daily reports, audit correspondence, as required by shift
- Receive and confirm credit cards for validity and acceptability
- Welcome guest upon their arrival and assign rooms
- Take incoming calls, online and in-person room booking requests, and
answer questions about guests needs involving room rates, available
rooms, amenities, and special requests
- Communicate with housekeeping to make sure guest rooms are ready
- Manage online and phone reservations
- Respond to clients complaints in a timely and professional manner
- Create incident reports for guest injuries/issues when required
- Maintains a high standard of personal appearance and grooming, which
includes compliance with the dress code policy
- Performs other related duties as required
Required Skills/Abilities:
- Proficient in Microsoft Office Suite or similar software
- Work experience as a Front Desk agent preferred
- Level5 High Touch service
- Excellent communication and organizational skills
- Flexibility with shifts and scheduling
- Must be available weekends and/or holidays
- Must have transportation to and from work
- Must have stellar attendance and punctuality
Education and Experience:
- High School diploma and/or experience in a hotel or related field
preferred
- Basic accounting and bookkeeping experience
- Must possess basic computational ability
Physical Requirements:
- Must be able to remain in a stationary position during shift.
- Must be able to access and navigate the facility.
- Employees are required to adhere to safety requirements by wearing
the appropriate personal protective equipment.
- Work is routine and repetitive in nature and may require strenuous
physical exertion at times, including the ability to move objects
weighing up to 50lbs.
Job Type: Part-time
Pay: From $21.00 per hour
Expected hours: 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Overnight shift
- Weekends as needed
Ability to Relocate:
- Bozeman, MT 59715: Relocate before starting work (Required)
Work Location: In person
Salary : $21