What are the responsibilities and job description for the Assistant General Manager (AGM) position at Residence Inn by Marriott Saginaw?
Job Overview
We are seeking a motivated and experienced Assistant General Manager to join our team. The ideal candidate will play a crucial role in supporting the General Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. This position requires strong leadership skills, a background in retail management, and the ability to effectively supervise staff while maintaining a positive work environment.
Responsibilities
- Assist the General Manager in daily operations and decision-making processes.
- Supervise and train staff, ensuring adherence to company policies and procedures.
- Oversee retail sales activities, including cash register operations and inventory management.
- Recruit, hire, and onboard new team members to build a strong workforce.
- Develop and implement marketing strategies to drive sales and enhance customer engagement.
- Maintain high standards of customer service by addressing inquiries and resolving issues promptly.
- Conduct regular staff meetings to communicate goals, expectations, and performance feedback.
- Monitor store performance metrics and report findings to the General Manager.
- Ensure compliance with administrative tasks such as scheduling, payroll, and reporting.
Requirements
- Proven experience in retail management or a similar supervisory role.
- Strong skills in supervising teams and fostering a collaborative work environment.
- Familiarity with cash register operations and retail sales processes.
- Experience in recruiting and training staff effectively.
- Ability to buy products strategically based on market trends and customer preferences.
- Excellent administrative skills with attention to detail.
- Strong phone etiquette for effective communication with customers and vendors.
- A proactive approach to problem-solving with excellent organizational skills.
- Marriott experience preferred
Join our dynamic team as an Assistant General Manager where you can make a significant impact on our business while developing your career in retail management!
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Lansing, MI 48912 (Required)
Ability to Relocate:
- Lansing, MI 48912: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $45,000