Housekeeping Supervisor

Job Summary:

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.

QUALIFICATIONS:

• At least 2 to 3 years of progressive experience in a hotel or a related field required.
• High School diploma or equivalent required.
• Previous supervisory responsibility preferred.

RESPONSIBILITIES:

• Approach all encounters with guests and associates in a friendly service oriented manner.
• Maintain regular attendance in compliance with RGB Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
• In the absence of the Executive Housekeeper inspect all V.I.P. rooms and report their availability to the Front Office.
• Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.
• Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.
• Maintain key control system.
• Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.
• Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire.
• Handle items for 'Lost and Found' according to the standards.
• Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.
• Ensure the overall appearance cleanliness and orderliness of staff.
• Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.
• Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.
• Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.
• Oversee proper and constructive training of Room Attendants.
• Motivate coach and counsel staff as necessary.
• Collect all keys and assignment sheets daily at the end of the shift.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Monitor all V.I.P.'s special guests and requests.
• Perform any other duties as requested by Management.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift

Work Location: In person

Salary : $12