Night Audit Associate (Part-time)

Benefits:

• 401(k) matching
• Employee discounts
• Free uniforms

Job Summary:
The Night Auditor is responsible for performing a variety of tasks that ensure the smooth operation of the hotel during overnight hours. This includes auditing and balancing daily financial transactions, providing customer service to hotel guests, handling check-ins/check-outs, and maintaining accurate records for accounting purposes.

Key Responsibilities:

• Night Audit Duties:
  
  • Review, reconcile, and balance all financial transactions from the day (including guest folios, credit card charges, and room rates).
    
  Prepare and distribute daily reports for hotel management.
  
  • Ensure the accurate recording of all financial activities for the day and prepare reports for management review.
    
• Guest Services:
  
  • Assist with late-night check-ins and check-outs.
    
  • Address guest inquiries, concerns, and requests in a professional and friendly manner.
    
  • Handle any emergency situations, including security and safety concerns.
    
• Front Desk Operations:
  
  • Perform routine front desk duties including answering calls, booking reservations, and assisting with room assignments.
    
  • Maintain the cleanliness and organization of the front desk area.
    
• Safety & Security:
  
  • Ensure hotel security protocols are followed during overnight shifts.
    
  • Monitor and ensure the safety of guests and staff.
    
• Communication & Coordination:
  
  • Communicate important guest or operational information to the morning shift and management team.
    
  • Assist with coordinating shift changes and any necessary operational updates.

Qualifications:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Previous hotel front desk or customer service experience preferred.
• Strong attention to detail and ability to multitask.
• Proficient in Microsoft Office and hotel management software (experience with [insert software name] a plus).
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to work independently and as part of a team.
• Must be able to work overnight shifts, weekends, and holidays.

Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed