What are the responsibilities and job description for the Hotel Breakfast Attendant position at Residence Inn?
Job Summary
Complete opening/closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Maintains great guest contact with smiles and exceeds their expectations at every opportunity.
Guest Service
Always maintain a kind and courteous demeanor. Provides a pleasant experience to all of our guests and responds to guest inquiries in a timely fashion. Handles all guest complaints according to company policies and procedures. Food Safety
Follows sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas when needed. Ensures compliance with operational standards, company policies and ordinances. Sustains consistent high quality of food preparation and service. Keeps professional image by maintaining proper uniform and appearance standards.
Teamwork and Communication
Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner. Helps other team members in their duties and assists new associates in learning their new job skills. Communicates any issues of concerns and ensures all internal matters are presented to Housekeeping Supervisor or GM in a timely manner.Helps out in other departments as hotel requires.
Stock Control
Receives and stocks supply room/kitchen in accordance with company policy. Must be able to lift up-to 50 pounds following proper lifting procedures. Ensures workspace is clean and presentable at all times. Ensures all damaged and/or out of date stock is removed, accurately recorded and placed in designated quarantine area. Follows portion control and quantities of preparation to minimize loss.
Security & Loss Prevention
Maintains full control of workspace and its contents at all times using prevention techniques as per company to minimize loss. Follows company policies and procedures for securing the premises upon end of day closure.
Cleanliness
Maintains a high standard of cleanliness. Cleans in accordance with the Libertys/brand specific sanitary standards. Cleans and services guest rooms and service public areas as assigned.
Occupational Health & Safety
Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk. Complies with all company safety policies, procedures and instructions. Uses materials handling procedures and equipment provided to minimize contamination or injury. Reports to management any unsafe practice or condition and follows all Liberty safety initiatives.
Requirements
The list of Requirements, Duties and Responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.
Brand: Residence Inn
Address: 501 Liberty Plaza Wilkes Barre, PA - 18702
Property Description: Residence Inn - Wilkes Barre, PA
Property Number: FHP
Complete opening/closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Maintains great guest contact with smiles and exceeds their expectations at every opportunity.
Guest Service
Always maintain a kind and courteous demeanor. Provides a pleasant experience to all of our guests and responds to guest inquiries in a timely fashion. Handles all guest complaints according to company policies and procedures. Food Safety
Follows sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas when needed. Ensures compliance with operational standards, company policies and ordinances. Sustains consistent high quality of food preparation and service. Keeps professional image by maintaining proper uniform and appearance standards.
Teamwork and Communication
Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner. Helps other team members in their duties and assists new associates in learning their new job skills. Communicates any issues of concerns and ensures all internal matters are presented to Housekeeping Supervisor or GM in a timely manner.Helps out in other departments as hotel requires.
Stock Control
Receives and stocks supply room/kitchen in accordance with company policy. Must be able to lift up-to 50 pounds following proper lifting procedures. Ensures workspace is clean and presentable at all times. Ensures all damaged and/or out of date stock is removed, accurately recorded and placed in designated quarantine area. Follows portion control and quantities of preparation to minimize loss.
Security & Loss Prevention
Maintains full control of workspace and its contents at all times using prevention techniques as per company to minimize loss. Follows company policies and procedures for securing the premises upon end of day closure.
Cleanliness
Maintains a high standard of cleanliness. Cleans in accordance with the Libertys/brand specific sanitary standards. Cleans and services guest rooms and service public areas as assigned.
Occupational Health & Safety
Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk. Complies with all company safety policies, procedures and instructions. Uses materials handling procedures and equipment provided to minimize contamination or injury. Reports to management any unsafe practice or condition and follows all Liberty safety initiatives.
Requirements
- Must be at least 16 years of age.
- Physically capable of standing for long hours.
- Ability to read, write and speak English language.
- Must be will to cover shifts when needed.
- Must be willing to work evenings, weekends, and holidays as needed.
- Must pass background check.
The list of Requirements, Duties and Responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.
Brand: Residence Inn
Address: 501 Liberty Plaza Wilkes Barre, PA - 18702
Property Description: Residence Inn - Wilkes Barre, PA
Property Number: FHP
