Assistant Community Manager

Position Summary

The Assistant Community Manager is a key support role within our property management team, assisting the Community Manager in overseeing daily operations of the residential property.

This position requires a detail-oriented individual with strong organizational and customer service skills, capable of managing various administrative tasks and supporting leasing and resident retention efforts.

Key Responsibilities

• Assist the Community Manager in daily property operations and administrative tasks

• Support leasing efforts by conducting property tours, processing applications, and preparing lease documents

• Handle resident inquiries, concerns, and requests in a professional and timely manner

• Process rent payments and assist with accounts receivable/payable duties

• Maintain accurate resident files and property records

• Coordinate maintenance requests between residents and the maintenance team

• Assist in the preparation of weekly, monthly, and quarterly reports

• Support the execution of resident events and community engagement initiatives

• Conduct periodic property inspections and report findings to the Community Manager

• Assist in the training and supervision of leasing team members

• Ensure compliance with fair housing laws and company policies

• Participate in the preparation of annual budgets and financial reports

• Cover for the Community Manager in their absence

Qualifications

• Bachelor's degree in Business Administration, Property Management, or related field preferred

• Minimum 2 years of experience in property management or related customer service role

• Proficiency in property management software and Microsoft Office suite

• Strong organizational and time management skills

• Excellent written and verbal communication abilities

• Detail-oriented with a focus on accuracy

• Knowledge of local landlord-tenant laws and fair housing regulations

• Real estate license preferred or willingness to obtain within 6 months of employment

Key Behaviors

• Proactive problem-solver with the ability to make decisions in the Community Manager's absence

• Strong customer service orientation with a focus on resident satisfaction

• Ability to multitask and prioritize in a fast-paced environment

• Team player with a positive attitude

• Adaptable and willing to learn new skills and processes

• Demonstrated ability to handle confidential information with discretion

Experience

• Minimum 2 years in property management or related field

• Experience with leasing processes and resident relations

• Familiarity with property management software and financial reporting

Education

Bachelor's degree preferred, Associate's degree or equivalent combination of education and experience required

Job Type: Full-time

Pay: $28.50 - $32.70 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evenings as needed
• Rotating weekends
• Weekends as needed

Experience:

• Yardi: 1 year (Required)
• Property management: 2 years (Required)

Ability to Commute:

• Hartford, CT 06106 (Required)

Ability to Relocate:

• Hartford, CT 06106: Relocate before starting work (Required)

Work Location: In person

Salary : $29 - $33