Regional Maintenance

JOB TITLE – Regional Maintenance Director

SCOPE & PURPOSE

The Regional Maintenance Director is responsible for improving the effectiveness and efficiencies of all maintenance departments within the region and participates in maintenance systems companywide.

Duties & Responsibilities

Duties & responsibilities may include, but not limited to:

• Perform bi-annual property audits on all properties within region. Copy Regional Manager and Property on report and findings. Establish follow-up dates and schedules to ensure compliance.
• Improve the effectiveness and efficiencies of all maintenance departments within the region and participate in maintenance systems nationwide, as needed.
• Improve bench strength for all maintenance positions through excellent leadership, training, inspections, and mentoring.
• Work with the Facilities Management staff to participate in renovation coordination between the operations team, Owner, and Contractor as required.
• Develop and implement thorough preventive maintenance program. Monitor tracking system for the documentation of preventive maintenance program. Implement, monitor, and track Gables Preventive Maintenance program for all properties in the region.
• Evaluate significant maintenance trends for purchasing and training.
• Evaluate key policy compliance and monitor key control policies throughout region. Make written recommendations as to conditions and compliance issues.
• Implement and monitor maintenance policies, EPA, OSHA and Hazcom regulations and requirements.
• Coordinate Power Buying program with vendors and on-site associates. Obtain new vendors and bids as needed to ensure best practices and pricing for region. Track compliance and make recommendations accordingly.
• Analyze cost control evaluations, inventory management, and work order trends. Make recommendations accordingly.
• Develop and implement cost savings or value-added services, products, and services.
• Coordinate technical training that meets the needs of the maintenance associates and provide classroom instruction as required.
• Assist and support Service Managers with resources, training, policies, and information.
• Assist the Maintenance Director and the Regional Managers in the development of annual budgets regarding maintenance items, preventive maintenance budgets, other required expenses related to the operation and maintenance of the properties.
• Assist in the maintenance and operation of equipment used on site. (Example: sub meters, access gates, alarms, etc.)
• Provide monthly correspondence to Director of Facilities Management and Regional Managers summarizing status of projects and related items.
• Make recommendations to improve on safety/liability policies and practices.
• Communicate with Director of Facilities Management and Regional Managers as to the status of property issues and needed improvements.
• Assist Regional Managers, Community Managers and Service Managers in troubleshooting equipment/situations/warranty issues.
• Provide direct assistance as needed to facilitate repairs.
• Provide technical support and research as needed to assist in troubleshooting.
• Assist in recruiting for all maintenance positions. Provide final interview of all Service Managers.
• Assist Facilities Management, Regional Managers, Community Managers and Service Managers in the bidding/estimating of small capital items and operational issues that arise, as assigned. Review bids; establish scope of work and/or bid packages accordingly. Provide onsite supervision as needed on small capital projects/repairs.
• All other duties assigned.
  
  Qualifications
• To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Education

High school diploma required. Technical or trade school preferred.

Professional Experience

Minimum of five years’ experience as on-site Service Manager or equivalent; preferably with multi-site experience. Experience in all phases of electrical, HVAC, boilers, chillers, EMS systems, appliance, turnkey, preventive maintenance, and repairs are required. Experience in high rise or mid-rise properties with central power plant heating, cooling, and distribution systems, as well as licensing for the operation of low-pressure boilers, chillers, and central power plant systems are a plus.

Attendance/Travel

Travel within the region to properties as necessary to complete the job functions. Some travel outside of the region may be required.

Skills

The position requires excellent skills in the management and motivation of people as well as the ability to instruct firsthand/classroom/individual training in all related technical fields. Also, the ability to deal well with residents and vendors, contractors as well as the following:

• Excellent communication skills, verbal and written.
• Excellent technical skills in all aspects of apartment maintenance, including but not limited to HVAC (central power plant and split central), plumbing, electrical (single and three phase), appliances, carpentry, roofing, and preventive maintenance.
• Strong administrative and organizational skills
• Strong time management skills and the ability to prioritize wisely.
• Professional image
• Ability to train classroom and vocational environments in all levels of maintenance.
• Strong customer service orientation
• Computer skills, including Word, Excel, and Outlook

Licenses/Certifications

A valid driver’s license and current automobile insurance is required. Position requires individuals to furnish their own vehicle to fulfill all the job’s functions.

Learning and Development

Maintain a commitment to ongoing professional development and career growth.

This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days. Also, 401k, paid time off for the employee, and other benefits are available.

Equal Opportunity/Affirmative Action Statement

It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).