Housekeeping

Job Description

JOB TITLE – Housekeeper

SCOPE & PURPOSE

The Housekeeper receives general supervision and direction from the Manager/Administrator or designee. The Housekeeper will comply with established policies and procedures. In the absence of the Executive Manager/Administrator or designee, the Housekeeper will accept advice and instruction from the Regional Director.

Duties and Responsibilities:

The Housekeeper is responsible for performing the duties necessary to ensure the cleanliness of all building halls, storage areas, vacant apartments, stairways and other public areas.

Other duties include, but not limited to:

• Dusts, mops, vacuums, empties trash, wipe tables and cleans glass doors daily. Cleans windows and blinds as needed. The carpet should be shampooed periodically, as needed.
• Checks paper supplies, empties trash and cleans mirrors daily in the public restrooms. Cleaning and disinfecting should be done twice weekly along with the floors and fixtures or more frequently if needed.
• Trash carts in all buildings are to be dumped daily. Carts are to be hosed and cleaned daily. Trash rooms are to be cleaned and disinfected twice weekly or more often if needed.
• In the public areas, vacuums, dusts and sweeps stairway, halls, laundry rooms and lobbies every other day. Shampoos carpet as needed, approximately every 1-3 months. Cleans entrance glass daily. Dusts and cleans washers and dryers daily. Checks dryer lint traps daily. Empties laundry room trash daily. Building light fixtures should be dusted and emptied of insects, etc. once a month. The following should be cleaned as needed: all ashtrays, mailbox fronts, elevator doors, elevator tracks and all other doors. The Housekeeper is required to change light bulbs. Building damage, vandalism and other related incidents should be reported to the Director of Maintenance or Executive Director in their absence when discovered.
• When an apartment turnover occurs, the apartment is to be thoroughly cleaned upon move-out. Carpets are to be shampooed for each new resident before his/her move-in.
• The Housekeeper is responsible for using equipment and supplies in a prudent manner. He/she is responsible for informing the Supervisor when supplies need to be ordered. Equipment and supplies are to be stored in and transported on the cart that is provided.
• Reports to work in uniform provided him/her.
• Practice safety procedures and complies with established reporting of accidents and injuries
• Other duties as assigned.
  
  

Knowledge, Skills & Abilities

• Good communication and interpersonal skills.
• Good client/Customer service skills.
• Ability to follow oral and written instructions.
• Ability to prioritize multiple tasks.
• Ability to work independently as needed to support the team.
• Basic knowledge of cleaning products or willing to learn.
  
  

Qualifications

• High-school diploma or GED.
• Six months or more related experience.
  
  

Physical Demands

• Ability to continuously stand or walk.
• Ability to bend, squat, climb stairs, and lift frequently.
• Ability to lift up to 25 pounds consistently.
  
  

Equal Opportunity/Affirmative Action Statement

It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).

Company Description

ResidentialONE is a premiere property management company in the mid-Atlantic region.

We are committed to creating the best apartment living experience for our residents through award winning management.

We are also dedicated to providing our clients with customized, creative, and thoughtful management and real estate services.

We believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members.

ResidentialONE is a premiere property management company in the mid-Atlantic region. We are committed to creating the best apartment living experience for our residents through award winning management. We are also dedicated to providing our clients with customized, creative, and thoughtful management and real estate services. We believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members.