What are the responsibilities and job description for the Quality Assurance Specialist - Supported Living position at Residential Services Incorporated?
Make an impact in the lives of Intellectually Disabled Individuals
We have an immediate opening for a committed professional with a background in providing and assuring quality services delivered to individuals with developmental or intellectual disabilities.
Job Description
Title : Quality Assurance
Quality Assurance Responsibilities
- Conduct record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure performance expectations are met.
- Submit weekly QA reports to the Executive Director.
- Present consistent feedback to management regarding areas that need improvement.
- Ensure all calls are returned within 24 hours of calling and leaving a message.
- Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs.
- Creates, implements and monitors standard operating procedures.
- Completes scheduling for all supported living sites.
- Review all NOA's to ensure allotted hours are being utilized.
- Monitors and reviews hour utilization.
- Completes interviews for Medicaid and Food Stamps.
- Ensures all documents are submitted to Medicaid / FSSA in a timely manner.
- Completes Disciplinary Actions
- Participates in Incident Investigations and completes reports to the Executive Director
- Completes external BDDS reports.
- Other duties as assigned
Specific Requirements