What are the responsibilities and job description for the Fire Service Operations Director position at Resiliency LLC?
Company Overview
We are Resiliency LLC, a leading provider of emergency response services. Our team is dedicated to delivering exceptional customer service and support.
Salary
The compensation package for this role includes a competitive salary based on experience, with a target annual bonus of 25%. The exact figure will be determined based on individual performance and location.
Job Description
We are seeking a Fire Service Manager to lead our emergency response team. The successful candidate will be responsible for managing the overall performance of the team, providing leadership, and fostering a safe working environment.
Responsibilities
- Hiring and performance management of team members
- Managing the overall performance of the team
- Providing leadership and guidance to direct reports
- Successful resolution of customer-related issues
- Training team members on effective sales techniques
- Performing goodwill activities at customer sites while maintaining high levels of customer satisfaction
- Achieving sales, profit, inventory, and payroll goals
- Managing a budget and dealing with operational issues that affect service
Required Skills and Qualifications
- Valid driver's license
- Bachelor's degree
- 3 years of fire background experience
- Stable job history
Benefits
Our employee-partners enjoy a range of benefits, including comprehensive medical, dental, and vision coverage, featuring employee health care premiums that are 30% lower than the national average for our industry. We also offer:
- Competitive pay
- 401(k)/Profit Sharing/Employee Stock Ownership Program
- Disability and Life Insurance Packages
- Paid Time Off and Holidays
- Career Advancement Opportunities
Others
This role requires a strong leader who can motivate and inspire the team to deliver exceptional results. If you have a passion for emergency response and customer service, we encourage you to apply.
