Administrative / Office Assistant ( Medical / Behavioral Health)

At Resiliency Psychological Center LLC we strongly support a work / life balance for our Team. We enjoy what we do, and create a respectful and friendly environment in which to work. We are looking for a responsible and reliable Administrative Assistant to help support our office operations. This position will start out as part-time with the opportunity to be promoted to full-time. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our clients. As part of your daily work, you will perform various tasks to support our managers and clinicians. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you! Ultimately, you should be able to ensure our facility’s smooth operation by accurately completing administrative tasks in a timely manner. The ideal candidate will also be able to organize their work using tools like MS Word, Excel and office equipment.

Responsibilities

• Interview new clients for basic information prior to appointments
• Update and maintain clients’ records
• Assist clients with initial paperwork
• Schedule and coordinate appointments
• Verify insurances prior to initial appointment
• Take and record payment transactions
• Use medical software to support all transactions
• Schedule meetings and take detailed minutes
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Maintain contact lists
• Manage receivable and payable accounts and maintain financial records
• Answer clients’ queries and ensure quality customer service
• Maintain an organized and welcoming reception area
• Open and close office suite
• Liaison with building management for maintenance of office suite

Requirements

Benefits

Salary : $19,240 - $29,120