Medical Assistant

Are you doing what you love? We are!
Why? At our core, we are a resiliency-building company. Our purpose is to unleash the power of our employees and participants to create a resilient world, one person at a time.
As an innovative, learning and collaborative organization, every position contributes to this purpose and our employees are the heart and soul of who we are. We support healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth. 

If this resonates with you, then read on!

About our Medical Assistant Position:

Our Medical Assistant is responsible providing is clinical and administrative and clinical support to medical and psychiatric providers, registered nurses, office staff, and participants. In addition to essential functions, this position is key to providing exceptional service to Resilient Health participants.

What a Medical Assistant Does at Resilient Health:

• Prepare charts for daily and future visits as needed, including making sure all test results and outside records are available
• Triage patient calls
• Administrative tasks such as scheduling patient appointments, medical data entry, answering phones, insurance verifications, patient financial obligations, obtaining pre-certifications and/or pre-authorizations as requested, etc.
• Review all lab results and ensure that medical providers are aware of all abnormal results
• Clinical duties may include performing venipuncture, capillary puncture, administering injectable and oral medications as ordered by the provider, wound care, dressing change, EKG, urine testing
• Provide patient information regarding health maintenance, disease prevention, and treatment plans
• Coordination of care
• Prep & stock rooms and assist with procedures as needed and clean rooms between patients
• Perform lab draws using aseptic techniques
• Room patients for providers, as necessary
• Performs vital signs as necessary
• Documents tasks accurately in the electronic medical record
• Assist with prescription refills
• Maintain and work file for follow-up issues
• Coordinate lab pick-up courier as needed
• Comply with all regulatory requirements including OSHA, HIPAA, Compliance, and other requirements that may be mandated

Education, Experience, and Other Requirements:

• Minimum of a High School Diploma or GED required
• Completion of a Medical Assisting program required
• Experience in the behavioral health field preferred
• Bilingual preferred
• Computer literate with previous experience using Microsoft Office and EHR/EMR software required
• Excellent verbal and written communication skills
• Valid Arizona or other state driver's license
• Valid CPR & First Aid certifications or ability to obtain within 30 days of hire
• Valid Fingerprint Clearance Card or ability to obtain within 90 days of hire
• Three-year driving record that meets the agency's auto insurance carrier's coverage requirements

Where You Will Be Working: 2255 W Northern Ave., Phoenix, AZ 85021

What This Position Pays: $18.00 - $22.00 per hour, depending on years of experience

Our Perks:

• Exceptionally generous PTO (3.5 weeks off your first year and rising in subsequent years)
• 14 paid holidays
• Excellent quarterly incentives
• 403(b) with company match
• Medical/Dental/Vision Insurance
• Short and Long Term Disability
• Life Insurance
• Licensure reimbursement
• Employee Assistance Program
• Voluntary insurance for critical illness, accident and hospitalization
• Pet insurance

If all of this sounds like something you were born to do, then we would love to hear from you!

In an effort to support our participants by setting healthy examples, all Resilient Health campuses are smoke-free for employees.

Resilient Health is an Equal Employment Opportunity employer and is dedicated to the principles of equal employment opportunity. Resilient Health will make reasonable accommodation for qualified individuals with known disabilities and for employees whose work requirements interfere with a religious belief.