What are the responsibilities and job description for the Enterprise Resources Planning Consultant position at Resolute Consulting Group?
Based out of Houston, TX! This postion is remote but the need for traveling, to Houston TX on a frequent basis is a MUST!
About RCG
RCG’s consultants are experienced and knowledgeable across our focused industry of : commodities, and financial services. We pride ourselves on our business acumen combined with technical abilities, and our client satisfaction speaks for itself.
About the Role
As a full-time RCG consultant you must facilitate project execution through daily communications with the client and / or Project Manager. Ability to engage in multiple initiatives across several client accounts simultaneously. Troubleshoot and resolve open technical and non-technical support issues for clients.
Responsibilities
- Perform D365 full Business Central implementation engagements, interacting directly with senior-level client personnel throughout implementation.
- Effectively and timely support clients with technical support issues and needs.
- Manage various clients concurrently with aggressive timelines to achieve objectives including client satisfaction and implementation profitability.
- Partner with other consultants to assess client implementation needs, craft innovative solutions that span different subject matter domains and implement these plans to exceed the client's expectations.
- Outline implementation objectives, issues, findings and recommendations in a variety of client situations.
- Work with technical developers on potential customizations to the product.
- Maintain awareness of technical trends and issues in the area of ERP products and applies that knowledge to client issues and solutions.
Required Skills
