What are the responsibilities and job description for the Installation Technician position at Resolute Design Group?
Company Description
Resolute Design Group crafts exceptional and tailored experiences that enhance and simplify lives through unmatched service and superior value. Driven by a relentless pursuit of excellence and innovation, we empower our clients to realize their aspirations with seamless integrated technology, exceptional design, and skilled installation. Our commitment extends beyond projects, fostering growth in employees, the community, and the industry, to build relationships rooted in trust, respect, and shared success.
Role Description
This is a full-time, on-site role for an Installation Technician located in Arden, NC. The Installation Technician will be responsible for installing, configuring, and maintaining various technologies and systems at client sites. Day-to-day tasks include troubleshooting and resolving technical issues, cabling, ensuring customer satisfaction, and providing excellent customer service. You will work closely with team members and clients to ensure projects are completed to the highest standard.
Qualifications
- Experience in Troubleshooting and resolving technical issues
- Excellent Communication and Customer Service skills
- Ability to ensure Customer Satisfaction and manage client relationships
- Proficiency in Cabling and system configuration
- Strong attention to detail and problem-solving skills
- Ability to work independently and as part of a team
- Previous experience in a similar role preferred
- High school diploma or equivalent; technical certification is a plus