What are the responsibilities and job description for the Manager, Client Experience position at Resolute Digital, a Weber Shandwick Company?
We are seeking a Manager, Client Experience who is passionate about healthcare and making a difference in the lives of patients living with various diseases and conditions. As a Manager, you will work across several teams, serving as a key client contact and overseeing the success of various client programs and day-to-day work.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
As a successful Manager, you will be a strong leader with excellent writing and communication skills, an ability to translate client needs into project plans, and the ability to guide the work of junior team members. You will also help develop and implement engagement campaigns for a variety of healthcare clients, including pharmaceutical companies. Ideally, you should have agency / consulting or related experience with a background in healthcare communications, specifically pharmaceutical product communications experience.
Other responsibilities include, but are not limited to :
- Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget.
- Lead project management, ensuring all activities are moving forward and are within deadlines.
- Coordinate among interdisciplinary teams of research, creative, digital, and media strategists.
- Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.
- Manage client status reports, including materials trackers, media trackers, and website analytics trackers.
- Manage event and activation logistics in a variety of settings.
- Set and meet campaign measurement and evaluation criteria.
- Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential.
- Assist in financial management for clients, including the development of invoices and activity reports.
What We Are Looking For :
Basic Qualifications :
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including :
Weber Shandwick is proud to be an Equal Opportunity / Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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Salary : $60
