What are the responsibilities and job description for the Service Technician II position at Resolute Industrial, LLC?
About Mobile Air & Power Rentals
Mobile Air provides temporary cooling, heating, dehumidification, and power solutions. With our rental portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution, we can cover all power and HVAC rental needs nationwide. We provide solutions that help people save time and money by renting the equipment that builds our communities, improve businesses, and helps create memories at special events. If you have a passion for helping others, then join a $65 billion industry that reflects today’s sharing world by creating experiences that change communities—and lives.
Discover your purpose – work in rental!
Position Overview:
As the face of Mobile Air, this position works as part of a team to coordinate the delivery, installation, and service of our rental equipment. This person is a senior level technician skilled in troubleshooting, repair, and set-up of our rental equipment and have knowledge of basic troubleshooting of air-cooled chillers and large tonnage HVAC equipment.
Job Duties/Responsibilities:
- Takes customer orders from sales department or branch manager, fills orders and delivers to customer
- Provide an experience for the customer that will drive them back for future business
- Installs equipment if required
- For heating equipment, runs temporary hoses from equipment to hook-up to natural gas or propane sources
- Able to clean chillers and large air conditioning equipment
- Able to pull required accessories from inventory to ship with chiller or large AC order
- Assists and/or loads chillers and large air conditioning equipment
- Able to start-up and troubleshoot oil fired heating equipment
- Able to troubleshoot and repair Air Conditioning equipment including repairing and charging refrigerant circuits
- Runs flexible ductwork as required for temporary application
- Uses appropriate PPE at all times and fall protection as required
- Performs equipment start-up
- Performs service repairs as required
- When customer is finished with equipment, picks up equipment from customer location, noting what equipment was returned
- Performs equipment reconditioning as per reconditioning work instructions for that type of equipment, and completes any checklist as required
- Able to complete and carry a MSHA mine safety certificate for working on surface mines that are renting our products, if applicable
- Puts equipment away in Branch warehouse.
- Performs any other duties as assigned
Education/Skill Requirements:
- Minimum of two years’ similar experience
- A high school diploma / GED is required
- 2-year HVAC certificate and/or Universal Refrigeration Certificate or equivalent experience is preferred
- Knowledge and use of Microsoft computer products or other comparable systems required, and experience with an MRP or Rental software package desired
- Must be able to pass a DOT physical and drug test to be able to drive our vehicles
- Must be able to pass a driver motor vehicle report (MVR) and possess a valid driver’s license
- Must possess ability to lift/move up to 50 lbs. of equipment by using Mobile Air safe lifting practices
- Customer Service Aptitude
- Effective written and oral communication skills
- Mechanical aptitude
- Knowledge of tools applicable to position
- Desire to learn
Benefits:
- Competitive hourly pay
- Quarterly bonus!
- Health, Vision, and Dental Insurance
- Life Insurance
- 401k with company match
- Paid time off (vacation, sick, holidays)
- Career development
- Employee discount programs
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