What are the responsibilities and job description for the Insurance Specialist position at Resolute Insurance Group, LLC?
Job Posting: Insurance Customer Service Representative
Position: Insurance Customer Service Representative
Location: 124 West Capitol Ave Suite 1886 Little Rock, AR 72201
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Salary: $30,000 - $40,000 per year
Employment Type: Full-Time
Company Overview:
At Resolute Insurance Group, LLC, we are dedicated to providing exceptional insurance services and customer support. As a growing leader in the insurance industry, we’re looking for a customer-oriented individual to join our team as an Insurance Customer Service Representative. If you’re passionate about helping people and have strong communication skills, we want to hear from you!
Key Responsibilities:
- Handle inbound and outbound customer inquiries regarding insurance policies, coverage options, and claims.
- Provide accurate information on policy details, endorsements, and billing.
- Assist customers in managing their accounts and processing policy changes.
- Maintain up-to-date customer records and ensure confidentiality.
- Provide a high level of customer service, resolving complaints and concerns efficiently.
- Work with other departments to ensure timely processing of requests and claims.
- Stay informed about company products, services, and industry trends.
Qualifications:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- 1 years of customer service experience, preferably in the insurance industry.
- Strong verbal and written communication skills.
- Ability to work independently, as well as collaboratively in a team environment.
- Basic proficiency in Microsoft Office, Excel, and other customer service software.
- Exceptional problem-solving and organizational skills.
- Positive attitude, empathy, and a customer-first mindset.
Why Join Us:
- Competitive annual salary ranging from $30,000 to $50,000, based on experience.
- Monday to Friday schedule (8:00 AM - 3:00 PM), promoting work-life balance.
- Comprehensive benefits package, including paid time off and health insurance.
- Opportunities for growth and advancement within the company.
- A supportive and inclusive team environment.
How to Apply:
To apply, please submit your resume and a cover letter to cfulmer@resolutegrp.com. Be sure to include “Insurance Customer Service Representative” in the subject line.
Resolute Insurance Group, LLC is an equal opportunity employer, and we welcome candidates from diverse backgrounds to apply.
Job Types: Full-time, Contract
Pay: $30,000.00 - $40,000.00 per year
Benefits:
- Paid time off
Ability to Commute:
- Little Rock, AR 72201 (Required)
Ability to Relocate:
- Little Rock, AR 72201: Relocate before starting work (Required)
Work Location: In person
Salary : $30,000 - $40,000