What are the responsibilities and job description for the Receptionist position at RESOLUTION LAW GROUP?
About Us
Resolution Law Group is a growing Estate Planning and Trust Administration law firm dedicated to providing exceptional service to our clients. We pride ourselves on creating a welcoming and supportive environment for both our team and the individuals we serve.
Position Overview
We are seeking an energetic and personable Receptionist to be the first point of contact for our clients, many of whom are older adults. This role requires a warm and professional demeanor to ensure every guest receives a red carpet welcome. The ideal candidate will have excellent communication skills, strong organizational abilities, and a willingness to learn administrative and legal secretary functions.
Key Responsibilities
- Greet clients and visitors with professionalism and warmth
- Answer and direct phone calls in a courteous and efficient manner
- Respond to emails and manage correspondence
- Schedule and confirm client appointments
- Place follow-up calls to clients as needed
- Transcribe and distribute messages accurately
- Utilize standard office software and maintain organized records
- Assist with administrative duties related to office operations
- Receive training in legal secretary functions as part of professional development
Qualifications & Skills
- Friendly, welcoming, and professional personality
- Strong verbal and written communication skills
- Ability to multitask and maintain attention to detail
- Proficiency in Microsoft Office Suite and other standard office software
- Prior experience in a receptionist, administrative, or customer service role preferred
- Willingness to learn legal secretary functions and office operations
Why Join Us?
- Supportive Team: Work in a collaborative and family-friendly environment
- Growth Opportunities: Receive training in legal secretary and administrative duties
- Client Impact: Play a key role in providing an exceptional client experience
If you have a warm personality, enjoy interacting with people, and want to be part of a
welcoming and professional team, we’d love to hear from you!
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to Commute:
- PA 19601, United States (Required)
Work Location: In person