Global Finance ERP Program Manager

The Program Manager is responsible for leading the end-to-end implementation of the Fnance and IT ERP system migrations, including Power Platform Applications (Microsoft D365 Cloud ERP), ensuring alignment with business objectives, timelines, budgets, and stakeholder expectations.

This role requires expertise in ERP systems, business processes, and project/program management to drive efficiency and effectively deliver a quality solution.

Success in this role demands strong leadership, problem-solving, and cross-functional collaboration to ensure a seamless ERP integration and maximize business value.

Global Finance ERP Program Manager Role and Responsibilities

• Extensive experience managing complex projects, specifically Global ERP implementations, from initiation to completion, ensuring adherence to scope, budget, and timeline.
• Strong familiarity with ERP systems (Microsoft Dynamics D365 Cloud ERP experience is highly desired), data migration, system integration, and how ERP software impacts business functions.
• Skilled in leading diverse teams and collaborating with multiple business units to ensure alignment and successful project delivery.
• Deep knowledge of key business processes such as Order-to-Cash (OTC), Procure-to-Pay (PTP), and Accounting-to-Reporting (ATR) for effective requirement gathering and functional communication.
• Experience managing relationships, external consultants, and senior stakeholders to ensure project alignment with business goals.
• Strong ability to address challenges proactively, mitigate risks, and drive informed decision-making.
• Experience guiding organizations through ERP-driven transformations, including training, communication, and post-implementation support.
• Ability to convey complex technical and business concepts to stakeholders at all levels, including executives and end-users.
• Adept at leading cross-functional teams, fostering collaboration, conflict resolution, and ensuring accountability among internal and external partners.

Global Finance ERP Program Manager Skills and Qualifications

• Excellent communication, organizational, and presentation skills
• Ability to work well both independently and on teams
• Effective problem solving and analytical skills
• Ability to remain flexible and handle multiple priorities in a fast-paced environment
• Superior interpersonal skills and positive demeanor
• Minimum 10 years of experience in project management, ERP implementations in large complex organizations, or business transformation initiatives. Experience with global, large-scale, cross-functional programs is preferred. Microsoft D365 FNO and Power Platform experience is highly desired.
• Proven track record in managing ERP projects from inception to completion.
• Experience with Agile, Waterfall, and Hybrid project management methodologies.
• Strong ability to manage project timelines, resources, and competing priorities.
• Expertise in risk and issue management, ensuring proactive mitigation strategies.
• Experience in scope management and implementing effective change control processes.
• Expertise in data migration, system integrations, and testing strategies.
• Experience in collaborating with various business functions to ensure process alignment.
• Exceptional stakeholder engagement skills across all levels of the organization.
• Strong conflict resolution and negotiation skills to address project challenges.
• Proven ability to manage project budgets, track expenditures, and optimize costs.
• Understanding of financial controls to ensure cost-effective ERP implementation.
• Experience with change management strategies to drive ERP adoption.
• Ability to oversee training programs and end-user enablement initiatives.
• Strong understanding of post-go-live support structures to ensure a smooth transition.

Education:

• Bachelor’s degree in Business Administration, Information Technology,

Project Management Certifications:

• PMP (Project Management Professional), Agile/Scrum certifications preferred.