What are the responsibilities and job description for the Float Medical Assistant (MA) position at Resolve Pain Solutions?
Purpose of Position:
As a Medical Assistant , you will play a pivotal role in providing clinical assistance and support to our healthcare team. Your responsibilities will encompass a wide range of tasks aimed at ensuring the smooth operation of the clinic and the delivery of high-quality patient care services.
Essential Competencies/Performance Expectations:
- Demonstrate commitment to our clinic's mission and values
- Exhibit excellent communication, professionalism, and organizational skills
- Possess a clear understanding and proficiency in all appropriate nursing competencies
- Demonstrate critical thinking, problem-solving, and decision-making abilities
Minimum Education and Experience:
- Completion of training in an accredited Medical Assistant School
- Preferably 2 years of clinical experience; however, six months to one year's experience in a physician's office or related clinical setting will be considered
Interpersonal Skills:
- Develop and maintain effective relationships with colleagues, patients, and the public
- Ability to communicate effectively both verbally and in writing
- Maintain composure and professionalism in urgent situations
Critical Thinking:
- Strong planning, organizing, and prioritization skills
- Exercise sound judgment and decision-making abilities
Knowledge:
- Proficiency in nursing competencies and organizational policies and procedures
Physical Requirements:
- Moderate physical effort required; intermittent moderate physical exertion
Position Responsibilities:
Your responsibilities will include, but are not limited to:
- Positive interaction with patients, demonstrating empathy and professionalism
- Collaborating effectively with team members and treating all staff and patients with courtesy and respect
- Maintaining positive customer relations and upholding the clinic's mission and philosophy of patient care
- Managing physicians' schedules and updating patient records
- Assisting physicians with examinations, treatments, and procedures
- Ensuring the availability of necessary supplies and equipment in examination rooms
- Communicating effectively with patients regarding test results and aftercare procedures
- Managing appointment scheduling and directing patient inquiries appropriately
- Adhering to safety, regulatory, and organizational policies and procedures
- Collection and documentation of urine drug screens
